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Network Error HP LaserJet P2015dn


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Kile's Avatar
Kile Kile is offline
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25-Sep-2007, 03:58 PM #1
Network Error HP LaserJet P2015dn
Hello,
We have a Simple network in the office with 10 computers connected through a Switch (Power Switch CNET CNSH 1600) and a Patch panel.
The problem is We can access the Internet and all other shared resources (Files, Folders and Printers) except the newly purchased printer HP LaserJet P2015dn which we have installed through the network detected having IP Address 169.254.151.38 and Mac address 001A4B13E51F. The printer is successfully installed but when you print any document it gives a print error message (Can not Print). Can you please help me to sort out this problem.

Your help is greatly appreciated.

Nb: All computers acquire IP addresses dynamically.
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mvadivel mvadivel is offline
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26-Sep-2007, 05:46 AM #2
have you pinged the printer and added it to ur network
Kile's Avatar
Kile Kile is offline
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26-Sep-2007, 09:46 AM #3
Network Printer error HP LaserJet P2015dn
Hello,
Computer's Ip address as 192.168.2.4 etc., and default gateway as 192.168.2.1

While installing the Network printer just after the printer was detected and the assigned ip address 169.254.151.38 there was an option whether the ip address should be assigned automatically or set a static address. Could this be the solution.

Hope to hear soon from you.

Thanks,

Kile.
TerryNet's Avatar
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26-Sep-2007, 10:07 AM #4
The APIPA 169.254.151.38 means that no Dhcp server responded to the printer's request for an IP configuration. Could be a problem with the cable or with a port at either end.

I think it is usually advisable to assign a static IP (in the same subnet as the computers, of course, but outside the Dhcp server's address range) to common resources such as printers, but you still need to find why the communication is lacking.
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