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Solved: Windows Wireless Service cant start (Vista)


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jodaboda's Avatar
jodaboda jodaboda is offline
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27-Sep-2007, 06:39 PM
Solved: Windows Wireless Service cant start (Vista)
I had a couple viruses, removed them with a few different software applications. But not before my wireless internet connection had stopped. See the sequence in the attachment for the messages I'm getting.



Windows says "identifying the problem", then "the Windows Wireless Service is not running on this computer", then when I click "Start Windows Wireless Service" it says "Windows cannot resolve the problem".

I've tried starting the service (Wlan Autoconfig), but i get "error 1068: the dependency service or group failed to start".

I've seen the question asked before in other forums, but with no answer. The OP ended up doing a format/reinstall, which I'd rather not do.

Wired connection still works. I've tried two different wireless adapters, both with new and old drivers-- no good.
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Solved: Windows Wireless Service cant start (Vista)-problems.jpg  
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27-Sep-2007, 08:02 PM
Have you tried connecting to your router through ethernet or another laptop at all? what kind of router do you have?
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27-Sep-2007, 08:11 PM
It's a linksys router. I'm connected to it via ethernet cable currently. The router is fine, as are the two wireless adapters. I can connect the USB wireless adapter to a laptop and connect to the router just fine.
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27-Sep-2007, 08:19 PM
Are you able to get on when you're connected through ethernet? If not, can you repair the connection through network connections?
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27-Sep-2007, 08:38 PM
I am currently connected via ethernet port on the Linksys, and am able to connect to the internet (I'm on the "problem" computer right now). It's just the wireless that doesn't work, presumably because Windows Wireless Service won't start (apparently because its dependency service or group won't start.)
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27-Sep-2007, 08:42 PM
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Solved: Windows Wireless Service cant start (Vista)-problems_dependencies.jpg  
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28-Sep-2007, 08:15 AM
TCP/IP stack repair options for use with Windows Vista.

Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
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28-Sep-2007, 12:15 PM
I did all three then restarted. Problem persists. I wasn't supposed to restart between each default reset, I assume.
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28-Sep-2007, 02:41 PM
Nope, one restart will do.

Did you look at the dependencies for WZC and track down which one is preventing it from starting? Did you then look at those to see why they couldn't start? There may be entries in the System Event Log for the failing service.
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28-Sep-2007, 03:35 PM
Extensible Authentication Protocol... started
CNG key isolation... started
Remote procedure call... started
DCOM server process launcher... started

i guess the dependencies are all starting fine.

I don't know how to use the SEL, but I played with it and it seems the last log of any kind for Wlan Autoconfig was from 7 days ago (the day it stopped working). How should I go about looking for a failing service in SEL?
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28-Sep-2007, 03:44 PM
i don't know about the "Native WiFi Filter" or the "NDIS Usermode I/O Protocol" components. I don't know what they are, where they are, or how to check to see if they work.
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28-Sep-2007, 03:51 PM
If all the dependencies are starting, did you look at WZC's startup mode in Services? It should be set to automatic.
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28-Sep-2007, 04:11 PM
i don't think there is a WZC since it's Vista. I have Wlan Autoconfig and Wired Autoconfig, which are set to Automatic. But it isn't starting automatically or manually (when I click "start").
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28-Sep-2007, 04:17 PM
Right Vista, I have to re-adjust my thinking.
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28-Sep-2007, 09:59 PM
um... thinking adjusted yet?
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