[JohnWill]

It's a total mystery.

I'd like to see that IPCONFIG /ALL when the wired connection is active.

[Kruger2002]

Can't get anything wired and getting unhappier by the second now!!

ipconfig all now looks like:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\MSMB>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MSMB-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-1F-3A-90-58-D4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2d3a:3ece:2e2b:4da7%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.72(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 08 May 2008 19:05:02
Lease Expires . . . . . . . . . . : 09 May 2008 19:05:02
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 285220666
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1E-68-40-2F-1E
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3886:dd15:a230:503e%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : isatap.lan
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.72%17(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6C1607AC-E191-46F3-B221-46FEE2ED0
72F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.1%16(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

desperation is setting in and I'm close to either binning the laptop or trying to reset it to factory settings (!)

[Kruger2002]

should have said above is with the ethernet cable connected.
cheers

[JohnWill]

Mystery solved.

Wireless connection: 192.168.1.72(Preferred)

Wired connection: 192.168.0.1(Preferred)

The wireless is on a different subnet, since the wired connections have access, the wireless ones can't possibly have access. Maybe you're connected to your neighbor's wireless? You may also have a wireless router in front of the wired one, but that's the reason you can't connect.

[Kruger2002]

I know its my wireless network I've connected to as it comes up with the right SSID even though its hidden - oh and my neighbours are all protected.

However, subnet issues sounds good to me but how do i fix this?

Thanks again

[JohnWill]

If both of these are your routers, configure that wireless one as follows.

Connecting two (or more) SOHO broadband routers together.

Note: The "primary" router can be an actual router, a software gateway like Microsoft Internet Connection Sharing, or a server connection that has the capability to supply more than one IP address using DHCP server capability. No changes are made to the primary "router" configuration.

Configure the IP address of the secondary router(s) to be in the same subnet as the primary router, but out of the range of the DHCP server in the primary router. For instance DHCP server addresses 192.168.0.2 through 192.168.0.100, I'd assign the secondary router 192.168.0.254 as it's IP address, 192.168.0.253 for another router, etc.

Note: Do this first, as you will have to reboot the computer to connect to the router again for the remaining changes.

Disable the DHCP server in the secondary router.

Setup the wireless section just the way you would if it was the primary router, channels, encryption, etc.

Connect from the primary router's LAN port to one of the LAN ports on the secondary router. If there is no uplink port and neither of the routers have auto-sensing ports, use a cross-over cable. Leave the WAN port unconnected!

This procedure bypasses the routing function (NAT layer) and configures the router as a switch (or wireless access point for wireless routers).

[Kruger2002]

Thanks johnwill, but I don't have two physical routers. Can one be a software router, which is what I think you're saying. But as you can see I'm well out of my depth now.

[SmallNetBuilder]

I'm not familiar with the O2 router. But some routers have the ability to separate wireless and wired traffic. Check the router to see if there any controls like this.

[Kruger2002]

The interfaces menu shows a local network with everything else (ethports, USB and WLAN) off this as,follows:
--------------------------------------------------------------------------------

LocalNetwork
- ethport1
(100Mbps)
- ethport2
(100Mbps)
- ethport3
(100Mbps)
- ethport4
(100Mbps)
- usbport
(12Mbps)
- WLAN: xxxxxxxxxxxxxx
(54Mbps)

---------------------------------

The localNetwork info shows:

Interface Group: lan

TCP/IP Configuration
Auto-IP: Disabled
Use DHCP Server: Enabled

IP Addresses
IP Address/Mask: 10.0.0.138/24 Type: Static
IP Address/Mask: 192.168.1.254/24 Type: Static

DHCP Pools
DHCP Pool Name: LAN_private
Address Range: 192.168.1.64 - 192.168.1.253
Gateway: 192.168.1.254

-------------------------

WLAN shows:

Configuration
Interface Enabled: Yes
Physical Address: 00:18:F6:6F:A6:8B
Network Name (SSID): xxxxxxxxxxxxx
Interface Type: 802.11b/g
Actual Speed: 54 Mbps

Security
Allow New Devices: New stations are allowed (automatically)
Security Mode: WEP

Does this help?

[JohnWill]

I can't believe this router is actually working on two subnets, I think you're connected to someone else's network!

[Kruger2002]

How can I tell its working on two subnets?
Is it part of the local network info showing two IP address ranges?

I'm fairly sure I'm on my wireless network as the SSID matches and the WEP security matches. I've had to use the same SSID and security code to access the network on a Buffalo media player in another room and that worked.

[JohnWill]

One of the IP addresses is 192.168.0.x and the other one is 192.168.1.x, see the above IPCONFIG outputs. To communicate with the other computer and other devices, they all have to have an IP address in the same subnet, that means the first three octets have to be the same.

It would help if we knew the exact make/model of ALL the networking equipment, modems routers, etc.

[SmallNetBuilder]

It's possible that this router supports multiple IP address ranges. Note the

IP Addresses
IP Address/Mask: 10.0.0.138/24 Type: Static
IP Address/Mask: 192.168.1.254/24 Type: Static

in the LAN info.

Try manually setting the IP address for the wireless adapter to 192.168.1.55,
subnet mask 255.255.255.0 and the gateway and DNS to 192.168.1.254

[JohnWill]

I'm curious about that as well. Since I have absolutely no information on this mystery router, it's hard to know what it's capable of. I also can't imagine a SOHO router having a use to have multiple subnets. As you can see, it's sure causing an issue here.

[SmallNetBuilder]

Hi John,

I agree that multiple subnets on a consumer router is unusual, but no unheard of.

Kruger2002 - Can you look on the serial # label of the router and provide the exact make and model?
Thanks