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cannot aqquire network address (limited no connectivity)


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spritzer2001uk's Avatar
Junior Member with 8 posts.
 
Join Date: May 2008
11-May-2008, 05:15 AM #1
cannot aqquire network address (limited no connectivity)
hello,
could u please help me with this promblem
right i am using a belkin wireless G usb adaptor on my pc upstairs running windows xp
it has
pentium 3 processor (i no very old but works kinda fasst still lol)
448mhz
192mb ram
120 gig hard drive
running it through a dlink router the latest one
the pc downstairs is all working correctly donstairs which is connected through the router which is on xp i also have a laptop which is on vista which is working fine all round the house on the net its just the pc that not work

these what i have tried to do:

1.winsockxpfix
2.formatted pc
3.sp2conectivityfix
4.ipconfig/flushdns ipconfig/renew(it will not renew)
5. went in system checked my dhcp is on and it is
this is what comes up when i type in ipconfig/all

host name: na-7be65bf2852e
primary dns suffix
node type unknown
ip routing enabled yes
wins proxy enabled no

ethernet adapter wireless network connection 2

connection-specific dns suffix
description belkin 54g wireless usb ork adapter
physical address 00-1c-df-58-77-bb
dhcp enabled yes
autoconfiguation enabled yes
autoconfiguation ip address 169.254.252.47
subnet mask 255.255.0.0
default gateway

this has been a promblem for about 2 days i tried everything and out of ideas i did come on yesterday working for all of 10 minutes i didnt do nothing to it it just came on and it worked lol werid i no that was b4 i formatted i got told that some programs or a virus culd kick me off so i formatted my pc to no avail its registring my adaptor and it says devie is working fine if u could please help me with this promblem would be appricated thanks
JohnWill's Avatar
Computer Specs
Moderator with 75,909 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
11-May-2008, 03:22 PM #2
Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
__________________
Microsoft MVP - User Desktop Experience

If you think experts are expensive, wait until you see what amateurs cost you!

Help me out with some details here, I'm brilliant, not clairvoyant!
spritzer2001uk's Avatar
Junior Member with 8 posts.
 
Join Date: May 2008
11-May-2008, 04:18 PM #3
hello john thank u for replying here is what u want

iam in the UK
my ISP is virgin media
upstream downstream is 4 meg
make and model modem virgin media model number E08c007
make and model for router D-Link DI 524
wireless
WPA-PSK
data ecryption TKIP
i had the PC built for me so only info i have on it is what i posted sorry for this
XP Pro sp2
IE
description of error message exactly is
You might not be able to access the internet or some network resources This problem occurred because the network did not assign a network address to the computer

i clicked details and this comes up

physical address 00-1c-df-58-77-bb
ip address 169.254.252.47
subnet mask 255.555.0.0
default gateway
DNS server
WINS server

yes tryed connecting direct and it works
i have a laptop which is on vista which works fine on the network all around the house.
these are my results from the command prompts that u requested

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\jason>ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable
Destination host unreachable.

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\jason>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Documents and Settings\jason>NBTSTAT

Displays protocol statistics and current TCP/IP connections using NBT
(NetBIOS over TCP/IP).

NBTSTAT [ [-a RemoteName] [-A IP address] [-c] [-n]
[-r] [-R] [-RR] [-s] [-S] [interval] ]

-a (adapter status) Lists the remote machine's name table given its name
-A (Adapter status) Lists the remote machine's name table given its
IP address.
-c (cache) Lists NBT's cache of remote [machine] names and their IP
addresses
-n (names) Lists local NetBIOS names.
-r (resolved) Lists names resolved by broadcast and via WINS
-R (Reload) Purges and reloads the remote cache name table
-S (Sessions) Lists sessions table with the destination IP addresses
-s (sessions) Lists sessions table converting destination IP
addresses to computer NETBIOS names.
-RR (ReleaseRefresh) Sends Name Release packets to WINS and then, starts Refr
esh

RemoteName Remote host machine name.
IP address Dotted decimal representation of the IP address.
interval Redisplays selected statistics, pausing interval seconds
between each display. Press Ctrl+C to stop redisplaying
statistics.


C:\Documents and Settings\jason>NBTSTAT-n
'NBTSTAT-n' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\jason>NBTSTAT -b

Displays protocol statistics and current TCP/IP connections using NBT
(NetBIOS over TCP/IP).

NBTSTAT [ [-a RemoteName] [-A IP address] [-c] [-n]
[-r] [-R] [-RR] [-s] [-S] [interval] ]

-a (adapter status) Lists the remote machine's name table given its name
-A (Adapter status) Lists the remote machine's name table given its
IP address.
-c (cache) Lists NBT's cache of remote [machine] names and their IP
addresses
-n (names) Lists local NetBIOS names.
-r (resolved) Lists names resolved by broadcast and via WINS
-R (Reload) Purges and reloads the remote cache name table
-S (Sessions) Lists sessions table with the destination IP addresses
-s (sessions) Lists sessions table converting destination IP
addresses to computer NETBIOS names.
-RR (ReleaseRefresh) Sends Name Release packets to WINS and then, starts Refr
esh

RemoteName Remote host machine name.
IP address Dotted decimal representation of the IP address.
interval Redisplays selected statistics, pausing interval seconds
between each display. Press Ctrl+C to stop redisplaying
statistics.


C:\Documents and Settings\jason>NBTSTAT -n

Wireless Network Connection 2:
Node IpAddress: [169.254.252.47] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
NA-7BE65BF2852E<00> UNIQUE Registered
NA-7BE65BF2852E<20> UNIQUE Registered
WORKGROUP <00> GROUP Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Documents and Settings\jason>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : na-7be65bf2852e
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Belkin 54g Wireless USB Network Adap
ter
Physical Address. . . . . . . . . : 00-1C-DF-58-77-BB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.252.47
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\jason>


i also found this on the internet could this be the problem if so how ould i solve it bearing in mind before i formatted my pc i had it came on for like 10 mins with no problem
#


# If using a broadband router and DHCP on your network, check your computer's IP address to verify it is valid and not a private address that starts with 169.254. An invalid address of the form 169.254.x.x signifies your computer's inability to obtain a usable IP address from your router.

thank u very much for ur reply and ur help
TerryNet's Avatar
Computer Specs
Distinguished Member with 16,763 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
11-May-2008, 05:35 PM #4
Disable encryption on the router and try to connect that way.
spritzer2001uk's Avatar
Junior Member with 8 posts.
 
Join Date: May 2008
11-May-2008, 06:01 PM #5
ok tryed disabling encryption still no joy thank u anyway terry
JohnWill's Avatar
Computer Specs
Moderator with 75,909 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
11-May-2008, 08:39 PM #6
So, this computer connects to the router using a cable connection, but the wireless can't connect, right? Did you disable encryption AND all other security on the router like MAC filtering and SSID hiding?
TerryNet's Avatar
Computer Specs
Distinguished Member with 16,763 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
11-May-2008, 09:28 PM #7
Did you use the correct XP SP2 WINSOCK fix (see following)?

(From a JohnWill post)

TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD, OK to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.
wilemdogs95's Avatar
Member with 44 posts.
 
Join Date: Apr 2008
Location: maryland
Experience: oh thats how it's done
12-May-2008, 01:42 AM #8
the wireless router must be linked to your isp address if the wireless ip is set different then the ip on computer they will not work I had the same problem til I linked them together your better off calling tech support to help with the link belive me it's a hand full they should beable to fix it throu remote .
spritzer2001uk's Avatar
Junior Member with 8 posts.
 
Join Date: May 2008
12-May-2008, 06:08 AM #9
thank u for all ur replies i will try them and then get back to u asap x
ashleyjaicee's Avatar
Junior Member with 15 posts.
 
Join Date: Apr 2008
Experience: Advanced
12-May-2008, 06:25 AM #10
hi spritzer2001uk,

just to clarify...You only have one wireless computer right?

You can try as well removing the preferred network on the wireless configuration...ex. wzc or the wlan utility of the wireless adapter your using.

Play around with the channel, after changing the wireless channel on your router, do a power cycle. Turn off the computer first, router next and lastly the modem after a minute, turn on the modem first, router next and lastly the computer. Check if you can connect to the network. If still the same....

update the driver of the wireless adapter, if still the same well update the firmware of the router (it's recommended to contact router manafacturer befoe doing firmware upgrade, because after that you will need to reconfigure the entire settings of the router).

If all else fail, isolate the problem...try the wireless pc to other wireless network, if works problem with the router if not possible problem with the wireless pc.

Or, can try connecting other wireless pc on your wireless network.
spritzer2001uk's Avatar
Junior Member with 8 posts.
 
Join Date: May 2008
12-May-2008, 02:07 PM #11
i already have a laptop that works fine all around the house on wireless tryed the comand thing terry no joy have tryed disabling all security and still no joy i will try tech support see if that works not good thanks for ur help anyway guys
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