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Network keeps dropping connection at random


Ricky^uk's Avatar
Ricky^uk Ricky^uk is offline
Junior Member with 11 posts.
Join Date: May 2008
11-May-2008, 05:53 AM #1
Network keeps dropping connection at random
Any help will be much appriciated.

This all started around 4 years ago, i was on a different PC with windows XP, i used to be big into online gaming especially Quake 3 in which i played in leagues / cups even as far as to play for the UK team however suddenly my network took a sudden turn for the worse. At random moments my connection would just go off. Somtimes it would happen once per 3 hours, somtimes it would drop then after unplugging in/out my router it would again go off 10 minutes later.

This randomness caused me to have to quit online gaming.

It persisted over the last 4 years however i wasnt too concerned when a website went off, but having recently got back into online gaming namly lotr online and call of duty 4 i simply cant handle it anymore and need to finally find a solution.

I used to use a linksys router and because i believed that to be the problem i changed to a netgear. The problem hasnt changed one bit.

I have 3 PCs connected to the netgear box and when the internet drops it drops on all of them. I recently got a new PC hoping that wud fix it, i also upgraded to windows vista.. but the problem still occurs. Fortunatly this vista has a built in diagnostic function and the results of the diagnostic are usually either 'cannot communicate with primary DNS server' or 'windows confirms DNS server is online but cannot connect at this time'

My network should be configured properly as a friend came to install the new netgear box and hes into computers and knows his stuff, unfortunatly at the time he was here i forgot to mention the connection dropping issue.

Here is an /ipconfig thing if this helps

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.


Windows IP Configuration

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::cc9a:655c:4517:99cc%8
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:d5c7:a2ca:1c10:1d09:adfb:888e
Link-local IPv6 Address . . . . . : fe80::1c10:1d09:adfb:888e%9
Default Gateway . . . . . . . . . : ::


Im not sure what other infortmation is needed but just ask if you need to know anything.

Thanks in advance

Edit* It has just taken me 45 mins to get back onto this website due to 'page cannot be displayed' also i occasionally do MSN troubleshoots and it says somtimes 'default gateways offline' other times' DNS server offline' other times 'Key ports offline'

I have also recieved an email with a reply to this post yet its not showing up on the post itself?! Nor is this post in the forum listing?!

Last edited by Ricky^uk; 11-May-2008 at 06:43 AM..
violentMagician's Avatar
violentMagician violentMagician is offline
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Account Disabled with 10 posts.
Join Date: May 2008
Location: India
Experience: Intermediate
11-May-2008, 06:10 AM #2
I am currently facing the same problem since past 3 days the Only solution that i have found that lessened the frequency of dropped connections is to use a signal attenuator to get cable signal powerlevels into specified range.... though i still have the problem.

i am going to try replacing my cable modem tomorrow to see if that is the problem.
will keep u guys posted about it.
Ricky^uk's Avatar
Ricky^uk Ricky^uk is offline
Junior Member with 11 posts.
Join Date: May 2008
11-May-2008, 06:45 AM #3
Network drops every 15 minutes
I have exactly the same problem.. every 15 mins drops for 30 seconds often longer upto 10 minutes.. its horrible as it totally disrupts everything.. online gaming is IMPOSSIBLE!
TerryNet's Avatar
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Moderator with 69,201 posts.
Join Date: Mar 2005
Location: Ottawa, IL
11-May-2008, 09:20 AM #4
Do you get this problem when connected directly to the modem?

Sometimes router disconnect problems can be solved by upgrading to the latest firmware, reset to factory default settings and reconfigure.
JohnWill's Avatar
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Retired Moderator with 106,412 posts.
Join Date: Oct 2002
Location: South Eastern PA, USA
11-May-2008, 02:20 PM #5
I've merged your two threads, please do not post duplicate messages for the same issue.
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