[jgboland]

I just got a new Netopia 3341 and when I was installing it I put in the wrong user ID. Now I get a screen that asks for the Netopia user name and password. I think the user name is admin but I don't know for sure and I don't know what the password is at all. I need to know how to correct this problem.

[TerryNet]

If you're asking about the default see the user guide. If you changed the user name or password and can't remember it, reset the router to factory default settings.

[JohnWill]

Since it's new, resetting it shouldn't be an issue, right?

[jgboland]

I did push the reset button but that didn't help. I'm afraid that it will take me awhile to wade through the technical stuff since I'm really not very technical!

[TerryNet]

To reset to factory default settings you have to hold the reset button for 10 to 20 seconds or whatever the manual specifies.

[JohnWill]

I suggesting trying this from the run line.

telnet 192.168.1.1

This router uses TELNET for configuration, you might want to read the Getting Started Guide

[jgboland]

I finally got good tech support at ATT and he knew what the password was.

[JohnWill]

Does that router have a web based setup? I couldn't find a description of it in the manual.