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Solved: Hopefully an easy one- but I am at my wits end


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soma36's Avatar
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Junior Member with 9 posts.
 
Join Date: Sep 2007
Experience: competent in some areas, no idea in others!
13-May-2008, 06:29 AM #1
Solved: Hopefully an easy one- but I am at my wits end
First things first.

Machinery:

NTT Japan ADSL modem
GW 200 Saxa "Router" (has four ports on the back- WAN, PC, PBX, LINE)
Buffalo LSW-TX-5NS Switching hub

(Set up by another person long gone- the WAN cable is connected to the router which connects to the switching hub through the PC port- this enables internet action through a LAN to two computers- nothing is in LINE, and some seemingly non-related phone cable is plugged through PBX). Im not sure what he did, but I do not think it should matter- as I have tried connecting straight from modem to Wifi Router with no success.

Plus my contribution a new:


MZK-W300NH PCI wireless router.

As far as I can tell the main problem is getting internet data from and through the wireless router.

Right now, although I have tried every possible connection, I have the wireless router connected to the switching hub. Like every other permutation it recognises the "internet" when plugged in. It is exactly the same whether i connected the modem directly to the Wifi router or anything else in between. When the the computer LAN cables are connected through to the Wifi Router internet also cannot be found but fine when connected to the modem, the GW router and hub.

Same with Wireless. Two computers on two different OS "Connect" with excellent signal strength to the Wifi Router. The internet light is lit up (which is does not do say when a non-internet device, like another computer is connected through LAN cable to the device)

Vista shows the connection to the computer and wifi router, but has the "internet" part greyed out. Strangely, a lot of data packets are being sent and received. Neither Firefox nor Win explorer work through the Wifi, or the LANed computers connected to the Wifi router that work through the switcher, router, and modem.

I know the ISP details are correct as the I have confirmed by directly connecting the modem to the individual computers directly. They have been entered correctly into the Wifi router and I have used the set up wizard to connect using PPoE as instructed. It is ADSL so i have no reason to use another connection type, I think.

DHCP is also enabled.

On my Win2000 computer it shows a connection but continually "acquiring a network address" and 0.0.0.0 in the dialogue screen.

In the Wifi Router firmware (192.168.1.1 dialogue screen), a similar problem occurs when looking at the connection status through PPoE where it cannot connect and all of the IP, Subnet, DNS, WINS numerals are all 0.0.0.0

I have been playing with all sorts of info like the details acquired from the IPCONFIG command, entering the local ip addresses, subnet domain mask, primary and secondary DNS into the the Wifi router's firmware, and the network adapter settings/properties- although Ill admitt I am unsure what these are really for, or how to do this skillfully.

But I figure, I shouldnt have to do this, as the the router claims it is a "easy to set up" machine. And it seems to be, except for the small problem that while the router recognises "internet" and the wireless function is working, it can't put that "internet" back out to the devices I require to receive it!

Simply put, after eliminating all other imagined scenarios in my own mind, Why can' t it acquire a network address and all the information it needs?

Help, help, help!!

Edit: when I try to set up a MiniPPoE account with the required information I get error 678 back on the LANed computer. On a "Wireless" computer I get an error 815.


LANed computer no.1

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

Windows IP Configuration

Host Name . . . . . . . . . . . . : **********
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter ローカル エリア接続:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-20-ED-7B-FB-4F
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1

LANed computer no.2

Windows IP Configuration

Host Name . . . . . . . . . . . . : ******
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter ローカル エリア接続:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-14-22-9D-EA-EC
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 2008年5月13日 21:41:34
Lease Expires . . . . . . . . . . : 2008年5月14日 9:41:34

Last edited by soma36 : 13-May-2008 09:10 AM. Reason: some extra information
JohnWill's Avatar
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Location: South Eastern PA, USA
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13-May-2008, 09:19 AM #2
Try this to start.

Connect the new router directly to the ADSL modem.

Connect the existing GW 200 Saxa's WAN port (which sounds like a VoIP box) to a port on the new router. Connect that switch (if still required), to a port on the new router.

Turn everything off, modem, router, VoIP box, computers.

Turn on the modem, wait two minutes.
Turn on the new router connected to the modem, wait for two minutes.
Turn on the VoIP box and boot up the computer.

Let us know how you make out.
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Help me out with some details here, I'm brilliant, not clairvoyant!
soma36's Avatar
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13-May-2008, 11:27 AM #3
Thanks JohnWill- actually sounded like a good suggestion- and might still be but- no go. Indeed there appears to be an IP phone box hanging above the computer so your VoiP observation was astute.

Just to confirm

The set up I just tried was

ADSL Modem to Wifi Router Internet/WAN port.

GW 200 VoiP box from WAN to Port 1 on wifi router

LAN cables for 2 computers still in switcher.

GW 200 still connected to switcher through a Blue CAT5 PVC cable (coming from the GW 200's PC port) rather than UTP. Not sure if this makes a difference but I am back at the original set up which is still working.

I also tried moving the computer LAN cables to the wifi router ports instead of the switcher (which has been set up for networking two computers to one printer) with no luck.

But perhaps the plot will thicken:

My wife tells me (just now!) she had problems with installing a new networked printer a couple of years ago. Somehow she set it up but cannot remember how. She knows very little about computers, so I am surprised she did it, but, here is the scribbled Japanese I have before me now for when she spoke to the long gone guy before:

FP server (CD) install (possibly for printer set up)

Port Set Up (she can't remember how she did this- although I know how to open ports for websites and programs to access the web- not sure what it means for Wifi)

IP address 192.168.1.240
(I thought this might be a static IP address so tried to configure the Wifi Router using static IP- but it didnt seem to work)

To LPR set up

LPR cue (maybe?) - LP


Yeah, this may not be of use, but it seems like it might be of some use- I did see an error related to LPR when trying to connect through one of the wireless computers.

If you have any ideas about how this information might help, or be indicative of a problem that I might be able to solve, or require further information to solve, please shoot! (indicating which of the device set ups might be optimal!)


Sort of my new family's business set up, but they had some guy/s from long before servicing this kind of stuff. Whether or not they have done a good job, I can't tell but I suspect something is making it hard for me now! Ive done this kind of set up before and it was not this hard! I feel kind of bad because I have got them to invest money in a new device and computer to take advantage of said device!!

Last edited by soma36 : 13-May-2008 12:00 PM.
soma36's Avatar
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13-May-2008, 11:42 AM #4
Some screenshots of the Wifi Router's set up page.

I changed the default gateway to 192.168.1.250 as .1 goes to the GW when it is switched on.
Attached Thumbnails
solved-hopefully-easy-one-but-networkpage1.jpg  solved-hopefully-easy-one-but-networkpage2.jpg  solved-hopefully-easy-one-but-networkpage3.jpg  
soma36's Avatar
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Junior Member with 9 posts.
 
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Experience: competent in some areas, no idea in others!
14-May-2008, 05:54 AM #5
Problem solved.

I did have to use a fixed IP address- the two routers were conflicted which I suspected- but it was the third number set of the IP address that needed to be changed, not the forth.

Thanks anyhow!
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