[cinek]

I tried using a new router for my pc, but I couldn't connect to the internet, I looked at the network settings but there was a problem with the internet connection... I tried to get vista to repair it, but it said that it has tried but the problem still exists (it said something about some ip addresses).... any ideas? (using a speed touch now, trying to switch to netgear...)

[JohnWill]

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[cinek]

http://i122.photobucket.com/albums/o...Untitled-1.jpg
http://i122.photobucket.com/albums/o.../Untitlsed.jpg

these are the messages I get

I'm trying to use netgear DG834GT

[DoubleHelix]

cinek, you need to follow the instructions JohnWill posted so he can help resolve the problem. The screen shots don't provide enough information.

[cinek]

C:\Users\***>PING 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:
Reply from 192.168.0.1: Destination net unreachable.
Reply from 192.168.0.1: Destination net unreachable.
Reply from 192.168.0.1: Destination net unreachable.
Reply from 192.168.0.1: Destination net unreachable.

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\Users\***>PING yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Users\***>NBTSTAT -n

Local Area Connection:
Node IpAddress: [192.168.0.2] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
MARCIN-PC <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
MARCIN-PC <20> UNIQUE Registered

C:\Users\***>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Marcin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168B/8111B Family PCI-E Gigab
it Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1A-4D-93-FA-7F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7d73:d43f:1f0b:21ca%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 13 May 2008 19:20:50
Lease Expires . . . . . . . . . . : 16 May 2008 19:20:50
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 255.255.255.0
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

[Compaq__]

One thing I notice is your DNS server is wrong. Either DHCP is issuing the wrong DNS or you have it configured manually in your network settings. I personally use my router as my DNS IP address.

[cinek]

where can I find out the correct dns settings?

[cinek]

okay. I got this sorted - it was the DNS servers :P

now I have another problem - the internet is working fine on my pc, I can also connect to the router with my laptop, but it says "limited or no connectivity" and I cannot open any web pages - the sigal strength is very good... any ideas?

[jmwills]

Same procedure. Lets' see an ipconfig /all output.

[cinek]

you want to see the ipconfig/all output from the main pc or from the laptop?

[TerryNet]

For the one with the current problem.