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Tech Support Guy Forums > Internet & Networking > Networking >
Network connection, but no internet


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MantaGroupTech's Avatar
Junior Member with 2 posts.
 
Join Date: May 2008
Experience: Intermediate
15-May-2008, 09:57 AM #1
Question Network connection, but no internet
Hello,

I have a computer running on xp and it there is a hardline connecting it to the network. I double checked the connection and it sending and receiving packets, however the internet browser is saying that no pages can be displayed. I then looked at the network adapters under control panel, and everything seemed in order. I then opened up cmd and used the commands ipconfig/flushdns and ipconfig/renew. I restarted the router and made sure my internet security settings weren't too high, but nothing seems to work. Can anyone help me solve this problem?
JohnWill's Avatar
Computer Specs
Moderator with 75,156 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
15-May-2008, 11:10 AM #2
Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG

PING <computer_IP_address>

PING <default_gateway_address>

PING 216.109.112.135

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.



Let's see this as well.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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MantaGroupTech's Avatar
Junior Member with 2 posts.
 
Join Date: May 2008
Experience: Intermediate
15-May-2008, 11:43 AM #3
thank you very much for your help, below are the results for the first set of instructions:

Code:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\gbennett>ipconfig
Windows IP Configuration

Ethernet adapter Local Area Connection:
        Connection-specific DNS Suffix  . : themantagroup
        IP Address. . . . . . . . . . . . : 192.168.0.135
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
C:\Documents and Settings\gbennett>ping 192.168.0.135
Pinging 192.168.0.135 with 32 bytes of data:
Reply from 192.168.0.135: bytes=32 time<1ms TTL=128
Reply from 192.168.0.135: bytes=32 time<1ms TTL=128
Reply from 192.168.0.135: bytes=32 time<1ms TTL=128
Reply from 192.168.0.135: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.0.135:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Documents and Settings\gbennett>ping 192.168.0.1
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Documents and Settings\gbennett>ping 216.109.112.135
Pinging 216.109.112.135 with 32 bytes of data:
Reply from 216.109.112.135: bytes=32 time=36ms TTL=55
Reply from 216.109.112.135: bytes=32 time=36ms TTL=55
Reply from 216.109.112.135: bytes=32 time=36ms TTL=55
Reply from 216.109.112.135: bytes=32 time=35ms TTL=55
Ping statistics for 216.109.112.135:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 35ms, Maximum = 36ms, Average = 35ms
C:\Documents and Settings\gbennett>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.

C:\Documents and Settings\gbennett>
and here are the results for the second test performed:
Code:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\gbennett>ipconfig/all
Windows IP Configuration
        Host Name . . . . . . . . . . . . : Manta00123111
        Primary Dns Suffix  . . . . . . . : themantagroup.local
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : themantagroup.local
                                            themantagroup
Ethernet adapter Local Area Connection:
        Connection-specific DNS Suffix  . : themantagroup
        Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
        Physical Address. . . . . . . . . : 00-11-11-BA-69-8C
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.0.135
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 192.168.0.103
        Primary WINS Server . . . . . . . : 192.168.0.10
        Lease Obtained. . . . . . . . . . : Thursday, May 15, 2008 11:29:25 AM
        Lease Expires . . . . . . . . . . : Friday, May 16, 2008 11:29:25 AM
C:\Documents and Settings\gbennett>
JohnWill's Avatar
Computer Specs
Moderator with 75,156 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
15-May-2008, 04:21 PM #4
Let's try replacing your DNS server. Follow the instructions at OpenDNS for Windows and configure to use OpenDNS for your DNS server. See if that makes a difference.
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