[LANad]

It started when I could not print to our network printer. I called Xerox and turned the DCHP off. I still can't print and now I get an error message on my comp that says Could not reconnect network drives. I have no idea what is going on or what I am doing. HELLPPP

[JohnWill]

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally? Can any computer connect to the printer?

Let's see this from your computer.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following commands, one at a time, followed by the Enter key:

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[LANad]

Is this safe to post this type of information on the internet?

[LANad]

I am in the US
I connect to the internet via an ethernet cable
The problem I am having is on a Gateway laptop
All the other computers in the office can print to that printer

Here is my error message:
C:\Documents and Settings\Owner>net use
New connections will be remembered.

Status Local Remote Network
-------------------------------------------------------------------------------
Unavailable LPT1: \\192.168.1.81\xerox <file://\\192.168.1.81\xerox> Microsoft Windows Network
The command completed successfully.

C:\Documents and Settings\Owner>net use lpt1 \delete
System error 1202 has occurred.
The local device name has a remembered connection to another network resource.

C:\Documents and Settings\Owner>




And here is the infomation you requested:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Owner>nbtstat -n
Local Area Connection:
Node IpAddress: [192.168.1.81] Scope Id: []
NetBIOS Local Name Table
Name Type Status
---------------------------------------------
LAN-PC <00> UNIQUE Registered
LAN-PC <20> UNIQUE Registered
MSHOME <00> GROUP Registered
MSHOME <1E> GROUP Registered
C:\Documents and Settings\Owner>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : LAN-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-03-25-20-4E-53
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.81
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 206.124.0.254
206.124.1.254

[JohnWill]

Well, the error on the NET USE appears to indicate that there's a conflict with the LPT1 designation.

To solve the cannot net use lpt1 problem, there are several ways:

* Log on as an administrator
* Use the devcon disable *PNP0401 command to disable the LPT port mapping to the local parallel port when the computer starts. The devcon disable *PNP0401 command is for LPT1. To find the hardware ID for other LPT ports, use the devcon findall * command. The devcon command must run when the computer starts. For a computer in a domain, you can set up Group Policy to run devcon as a computer startup script. To set Group Policy, open the appropriate group policy, open Computer Configuration\Windows Settings\Scripts (Startup/Shutdown)\Startup, and then add the command. Alternatively, the command can be run individually at each workstation by adding a command to Startup folder for All Users or particular users. Devcon utility can be found here with its information.
* If your program can print to the LPT2 port or the LPT3 port, use the net use command to map the network printer to the LPT2 port or the LPT3 port. Most computers do not have physical LPT2 or LPT3 ports, so a non-administrator can map an LPT2 port or an LPT3 port to a network printer.”