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USB adapter connects to WiFi Network, but no internet content/connection

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donniezoz's Avatar
Junior Member with 3 posts.
 
Join Date: May 2008
20-May-2008, 07:51 PM #1
USB adapter connects to WiFi Network, but no internet content/connection
I am trying to connect to the WiFi network provided by my hotel (relocating for work, will be using this connection for ~2 weeks).
I have a Belkin G Wireless USB adapter attached to my XP machine, and it recognizes, acquires address, and reports an "excellent" connection to the WiFi Network. No further data is received from the network despite this connection. The Belkin adapter interface warning message states "There is no connection to the internet"... despite being connected to the network.
I know the network is operational... I can download content onto my iPhone. I use IPCONFIG and attempt to ping my default gateway, but get "request timed out". In addition, the device manager has no problem with the wireless adapter ("working properly"), with no warning flags.

So basically I've narrowed it down to some setting on my computer, since the network is working (via iPhone) and the adapter is working (connected, excellent strength, no problem in device manager)... Any suggestions would be greatly appreciated!
JohnWill's Avatar
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Distinguished Member with 110,212 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
20-May-2008, 08:03 PM #2
Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.



I'd like to see this as well.

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG

PING <computer_IP_address>

PING <default_gateway_address>

PING 216.109.112.135

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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donniezoz's Avatar
Junior Member with 3 posts.
 
Join Date: May 2008
20-May-2008, 08:35 PM #3
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

Windows IP Configuration

Host Name . . . . . . . . . . . . : DFZMAIN
Primary Dns Suffix . . . . . . . : globalsuite.net
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : globalsuite.net
Description . . . . . . . . . . . : Belkin Wireless G+ MIMO USB Network Adapter
Physical Address. . . . . . . . . : 00-1C-DF-4B-4F-0E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 172.17.195.174
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 172.17.1.1
DHCP Server . . . . . . . . . . . : 172.17.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.1
Lease Obtained. . . . . . . . . . : Tuesday, May 20, 2008 5:49:39PM
Lease Expires . . . . . . . . . . : Wednesday, May 21, 2008 6:19:39PM

PING 172.17.195.174:
reply
reply
reply
reply
Ping Statistics:
Packets sent: 4
Packets received: 4
Lost: 0

PING 172.17.1.1
Request timed out
Request timed out
Request timed out
Request timed out
Packets sent: 4
Packets received: 0
Lost: 4

Last edited by donniezoz; 20-May-2008 at 08:39 PM.. Reason: mis-copied... sorry.
donniezoz's Avatar
Junior Member with 3 posts.
 
Join Date: May 2008
20-May-2008, 08:38 PM #4
PING 216.109.112.135
Request timed out
Request timed out
Request timed out
Request timed out
Packets sent: 4
Packets received: 0
Lost: 4

PING yahoo.com
Request could not find host yahoo.com
Please check the name and try again
TerryNet's Avatar
Computer Specs
Moderator with 48,403 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
20-May-2008, 09:58 PM #5
If you haven't already, restart your PC (just because once in a great while that's all that's needed). Launch IE, just in case the hotel has some kind of "welcome" screen that only works with IE.

If you still can't ping the gateway, make sure you don't have a 3rd party firewall (security suite) that is not allowing communication with 172.17.1.1 (even though it allows your own IP). Then talk with the hotel personnel and hope that somebody has some ideas.
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Tags
adapter, connection, network, usb, wireless

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