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Dropped connections


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stkchan's Avatar
Junior Member with 6 posts.
 
Join Date: Jul 2008
Experience: Intermediate
03-Jul-2008, 11:21 AM #1
Dropped connections
Hi,
I have the same problem, just wondering if there is a solution to this?
Thanks.
JohnWill's Avatar
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04-Jul-2008, 11:22 AM #2
Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

Thanks for your cooperation.
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stkchan's Avatar
Junior Member with 6 posts.
 
Join Date: Jul 2008
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04-Jul-2008, 02:52 PM #3
Thanks for opening a new thread.

I have a XP SP2 desktop and a Vista Home Premium Laptop (Lenovo Y310a), router is Linksys WRT54G. When I switch on my laptop, my XP desktop will get disconnected and then have to reconnect again.

I have seen various solution such as IPv6, but I am thinking could it be a router problem?

Many Thanks.
TerryNet's Avatar
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04-Jul-2008, 06:25 PM #4
Please show for both when they are both connected to the router ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following commands:

nbtstat -n

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
JohnWill's Avatar
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04-Jul-2008, 09:07 PM #5
Some things you can try here.
  1. For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US.
  2. Update the firmware to the latest version available on the manufacturer's site.
  3. Reset the router to factory defaults and reconfigure.

Many times these measures will resolve a lot of intermittent issues.


Also, for Vista, you may want to try these solutions.

Changes that may help to increase the compatibility of Vista with older networking devices:



Disable the IP Helper service:

1. Hold the Windows key and type R, enter "services.msc" (without the quotes) and press Enter
2. Scroll down to the IP Helper service, right click on it and select Properties
3. In the dropdown box that says "Automatic" or "Manual", set it to Disabled and then click on "Apply"
4. Then click on "Stop" to stop the service from running in the current session
5. Click OK to exit the dialog



Disable IPv6:

1. Hold the Windows key and type R, enter "ncpa.cpl" (without the quotes) and press Enter
2. Right click on each network connection and select "Properties"
3. Remove the checkmark from the box next to "Internet Protocol Version 6 (TCP/IPv6)
4. Click OK to exit the dialog

NOTE: You should do this for each network connection.



Disable the DHCP Broadcast Flag:

Link: http://support.microsoft.com/default.aspx/kb/928233
  1. Hold the Windows key and type R, enter regedit and press Enter.
  2. Locate and then click the following registry subkey:
  3. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Inter faces\{GUID}
  4. In this registry path, click the (GUID) subkey to be updated.
  5. If the key DhcpConnForceBroadcastFlag does not exist, use the Edit menu, point to New, and then click DWORD (32-bit) Value. In the New Value #1 box, type DhcpConnForceBroadcastFlag, and then press ENTER. If the key exists, skip this step.
  6. Right-click DhcpConnForceBroadcastFlag, and then click Modify.
  7. In the Value data box, type 0, and then click OK.
  8. Close Registry Editor.
NOTE: You should do this for each and every GUID subkey.
NOTE2: (GUID) is a mnemonic for the individual subkeys, the actual text "GUID" does not appaer.




The only program I'm aware of that currently relies on IPv6 is the new Windows Meeting Space. The first 2 changes will cause that program not to work - but will leave all of your normal (IPv4) connections unaffected. If it causes problems that you can't overcome, simply revert back to the original settings.
__________________
Microsoft MVP - User Desktop Experience

If you think experts are expensive, wait until you see what amateurs cost you!

Help me out with some details here, I'm brilliant, not clairvoyant!
stkchan's Avatar
Junior Member with 6 posts.
 
Join Date: Jul 2008
Experience: Intermediate
05-Jul-2008, 12:17 AM #6
Many Thanks for your help. It seems to be ok now. Let me try a few more times and I will let you know.

Thanks again.
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