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Solved: Problem using arris modem on different comp.


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stonewrath's Avatar
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Junior Member with 3 posts.
 
Join Date: Jul 2008
Experience: Intermediate
18-Jul-2008, 06:28 PM #1
Solved: Problem using arris modem on different comp.
Hey, I've been trying to get this connection to work for 2 days now and I cant do It. I hope someone here can help steer me in the right direction.


I'm house sitting for a friend and I'm trying to play WoW. I have the game on an external HD and when I try to play it on her comp at her house I get a weird entry point not found error for makesectionglobal not found in kernel.dll
I dont want to mess with her kernel because I don't want to take a chance and brick her comp. so I try to hook my laptop up to her modem by connecting an ethernet cable from my laptop to her modem...I get limited or no connectivity thing. If I attach her modem to a router and my laptop to the same router it says I'm connected and will get an Ip address but I cannot access the internet. I'm assuming the same core problem between my comp and her modem is still there when router is hooked up. I have downloaded the drivers for her modem and my comp recognizes it, still no luck tho. Please help!!! is it only possible to have her comp hooked up to this modem or am I just a networking tard. Do I have to install anything besides the drivers for the modem?

Specs:
Modem (devil box) - Arris touchstone telephony modem model tm402p
ISP: - Comcast Cable Internet
My Laptop - Dell latitude d600 P.O.S. (still runs WoW tho) Pentium M Windows XP.
Her Comp - HP pavilion 754n, Pentium 4, Windows xp home
Router - Linksys wireless-g wrt54gs - I have no wireless card so I have to hook Up my laptop by cable either directly to her modem or through the router.


Thanks in advance for the help.
JohnWill's Avatar
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18-Jul-2008, 07:28 PM #2
Did you turn off power on the modem for 30 seconds when you changed from the router to a computer? Anytime you change the attached device, that's a mandatory step.
stonewrath's Avatar
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Junior Member with 3 posts.
 
Join Date: Jul 2008
Experience: Intermediate
18-Jul-2008, 08:08 PM #3
Thanks that did it....I tried that before but when I went back to try it again I noticed that there is a battery in the modem that keeps it on when I unpluged it...I just took the battery out then unpluged it....tada Its in......I appreciate it.
JohnWill's Avatar
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19-Jul-2008, 10:21 AM #4
The battery is for the telephone service when power fails.
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