[seeyouatnet]

Ive recently replaced my router and modem due to internet problems (Getting disconnected every 15 minutes, losing connection for 2-3 hours - even power cycling and resetting didnt help)
I have a wireless router, ive been using it for almost 2 weeks now, and the new modem for 2 days, and there is a big improvement.
Now though, i have wireless internet but cable internet doesnt work! i have 17 computers connected, and when i connect the cable from the router to my laptop - it works, but when i connect it to the hub to be distributed, there is still no internet!
Can the hub be the problem? Im not sure if it is the hub, because we can still play LAN, and computers can still see each other, its the internet that is the problem...
(Every IP and DNS is manually configured)
Thanks!

[00trav]

I don't know your level of sophistication so bare with me if i say something outside your knowledge base (higher or lower).
First off, make sure you bought a router and not an access point - I suspect you did if the computers can network through the LAN
Second, make sure the modem is being plugged into the WAN port on the router and not a LAN port.
Third, try connecting and resetting both the router and the device
Forth, log into the router settings via the router IP (typically 192.168.1.1 or 192.168.0.1 or 192.168.2.1), and configure the WAN settings to reflect your specific service provider.

[JohnWill]

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? Have you disabled all encryption on the router to see if you can connect that way?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[TerryNet]

(Every IP and DNS is manually configured)

Does that include a Gateway address equal to the new router's LAN address?

Does it include DNS address equal to the new router's LAN address or an actual public DNS server?

If either answer is 'no' you need to fix those manual configurations or change the new router to use the same LAN address and subnet as the old router.