Live Chat & Podcast Sunday at 12:00PM Eastern!
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Tag Cloud
acer audio backup bios boot bsod computer connection crash dell driver drivers error firefox format freeze hard drive hardware install internet laptop linksys macro malware network networking outlook outlook 2003 outlook 2007 password problem realtek recovery redirect router server slow toshiba trojan usb video virus vista vpn windows windows 7 windows vista windows xp wireless youtube
Search
Search for:
Tech Support Guy Forums > Internet & Networking > Networking >
Dell Laptop Can't Connect to Home Wireless Internet

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

Closed Thread
 
Thread Tools
bedoyad79's Avatar
Junior Member with 1 posts.
 
Join Date: Sep 2008
04-Sep-2008, 06:29 PM #1
Dell Laptop Can't Connect to Home Wireless Internet
I am having a strange problem with my wireless internet in my house. We have ATT highspeed internet and a wireless network set up. My roommates have had no problem connecting to the wireless internet, but my Dell Inspiron Laptop with Windows XP will not connect for some reason. It recognizes the network, and I am sure I am entering the correct password for the network. It says that it is connecting to the wireless network, but nothing happens. This is odd since I am able to connect to other public wireless networks. I am not sure what is causing the connection problem. Please let me know if you have any idea how to figure out what the problem is. Thank you.
TerryNet's Avatar
Computer Specs
Moderator with 29,690 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
04-Sep-2008, 06:52 PM #2
Disable encryption on the router and try to connect. Assuming success you can probably re-enable encryption and reconnect. Use WPA-PSK if possible. If you have to use WEP use a HEX key, not an ascii passcode.

If unsuccessful also try to connect via ethernet and show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
Closed Thread Bookmark and Share   techguy.org/746969

Tags
connection, dell, laptop, network, wireless

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 09:12 AM.
Copyright © 1996 - 2010 TechGuy, Inc. All rights reserved.
Powered by Cermak Technologies, Inc.