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Cannot connect to internet


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LaFillette's Avatar
LaFillette LaFillette is offline
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Join Date: Sep 2008
24-Sep-2008, 12:40 AM #1
Cannot connect to internet
I have a belkin f5d7230-4 router. I am trying to connect with my laptop running Vista through a Comcast modem. It finds the wireless connection but it says local access only. It is also the same when hard wired into the router. I can connect to the net if I go straight through the modem. The problem only occurs when I pass through the router. I tried disabling the auto DNS from ISP and manually inserted the DNS addresses from ipconfig /all going through the modem. It didn't change anything. The problem persisted. Anyone know what I am doing wrong?
Thanks

Simone
support.clpafs's Avatar
support.clpafs support.clpafs is offline
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Join Date: Apr 2008
Experience: Intermediate
24-Sep-2008, 02:38 AM #2
It is probably the DNS servers you are using.

I'd suggest using the OpenDNS servers which are listed below.
All you would have to do is make the changes in your router and it should work.

Primary DNS: 208.67.222.222
Secondary DNS: 208.67.220.220
TerryNet's Avatar
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Moderator with 65,292 posts.
 
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Location: Ottawa, IL
24-Sep-2008, 05:04 PM #3
If the ISP's DNS servers work when connected directly to the modem they are going to work when connected through the router.

Does an ethernet connection through the router work OK?

After "It finds the wireless connection" do you get a good connection; that is, communication with the router?

Please show, for your wireless connection ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
LaFillette's Avatar
LaFillette LaFillette is offline
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25-Sep-2008, 03:45 PM #4
Open DNS
I tried the Open DNS. They didn't work.
JohnWill's Avatar
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Location: South Eastern PA, USA
25-Sep-2008, 04:53 PM #5
Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING 206.190.60.37

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Tags
access, belkin, limited, networking, router

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