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Solved: PC Can connect to router but not internet.

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silvashoota's Avatar
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27-Oct-2008, 06:34 AM #1
Solved: PC Can connect to router but not internet.
I have scoured the web for the past week and cannot find a solution to my problem. I can connect to my Netgear wireless router from my room PC but cannot connect to the internet. I can't use Messenger nor any other web based programs. When I open internet explorer, even though the icon in the tray says the computer is connected to the internet, 56mbps, signal good etc., i still get the "Cannot display webpage. You may not be connected to the internet, there may be a typing error, or the webpage may be experiencing technical difficulties." I have tried release/renew in cmd. I have tried disabling and then enabling windows zero configuration in services.msc. I have opted to use windows wireless software instead of the netgear software that came with the router, and I have tried connecting to my neighbour's open wireless connection (and this shows me that it's definately a computer problem and not a router problem) and thus far nothing has even come close to working. Every other wireless device in my house can connect to the router and internet. I've used an Ipod touch to connect and a friend's laptop. I also have a computer connected to the router through an ethernet cable. Any help would be greatly appreciated as I'm at my whits end with this.

Last edited by silvashoota; 27-Oct-2008 at 06:39 AM.. Reason: forgot something
etaf's Avatar
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Location: Surrey, UK
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27-Oct-2008, 07:05 AM #2
it may be the firewall that is blocking

Take off any secruity if using wireless on your router

Try pinging the following

Start
run
cmd
ping google.com
ping 64.233.187.99

have a look at the TCP/IP settings
control panel
network connections
right click on the connection
properties
highligh protocol TCP/IP
properties
post whats there

also post an ipconfig /all
ipconfig /all

TWO Methods to do that - some people have problems with ONE----

ONE ---------------------------------
start
run
cmd
ipconfig /all

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

TWO -----------------------------------------------

Start, Run, CMD to open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

you will have to save to a cd/flash drive and copy from a working PC
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silvashoota's Avatar
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27-Oct-2008, 07:34 AM #3
IP/TCP
Obtaining DNS and IP Address Automatically. (although I have tried manually inputting this info according to some other instructions I got and that didn’t work).

C:\Documents and Settings\Luke>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Luke
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter #10
Physical Address. . . . . . . . . : 00-1B-2F-71-86-94
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Monday, 27 October 2008 8:07:29 PM
Lease Expires . . . . . . . . . . : Tuesday, 28 October 2008 8:07:29 PM
Thanks for offering to help, i hope u can help me find out out whats wrong with this thing!
etaf's Avatar
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27-Oct-2008, 07:40 AM #4
firewall????

ping tests ???

wireless encryption ??? can you take off
eddie_1959's Avatar
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27-Oct-2008, 09:03 AM #5
Hi there
Dont mean to interfere just to say having exactly same trouble am working with another Tech Guy hopefully we'll get sorted and an education
Best of Luck,hang in there !!!!!.
eddie_1959
JohnWill's Avatar
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27-Oct-2008, 09:15 AM #6
Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

PING <computer_IP_address>

PING <default_gateway_address>

PING 206.190.60.37

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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silvashoota's Avatar
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27-Oct-2008, 09:26 AM #7
Sorry, yeah i forgot to mention that I have the firewall (windows) disabled atm, have no virus protection enabled/installed, have pinged www.google.com and ping came back normal with 0% loss and a speed of 185ms. And WEP protection is a non-issue as I can connect to the router but cannot connect to the internet, and i have confirmed this previously by removing my WEP protection and attempting to connect. Thanks in advance
silvashoota's Avatar
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27-Oct-2008, 09:54 AM #8
Ping to my router came back 1ms min, 5ms max and 2ms average. Ping to computer 192.168.1.3 came back <1ms for each. and Ping to google came back 285ms average. So as you cansee everything looks like it should be working. But the browser along with the internet and all my other web based programs (bar pinging) aren't working. I am completely befuddled.
JohnWill's Avatar
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27-Oct-2008, 09:55 AM #9
silvashoota's Avatar
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27-Oct-2008, 09:57 AM #10
I've tried that too. I'll go and try it again anyway and see if it helps. Thanks all the same for your time and help though.
JohnWill's Avatar
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27-Oct-2008, 10:08 AM #11
Try booting in Safe Mode with Networking and see if you can browse that way.
silvashoota's Avatar
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27-Oct-2008, 10:08 AM #12
Nah didnt work. I thought it might be worth telling you guys that my netgear wireless adapter's blue indicator light stays lit, not flashing, the whole time the internet is "connected". It was also very hot when i checked it. When the internet was working fine it would flash intermittedly whenever i opened a webpage or was playing a game online or something. Now, even though nothing is in use because i can't get online, it stays lit. I'm pretty sure its the same deal with the router. Anyone know if the little wireless symbol on the netgear router is supposed to be lit up and not flashing, or is it supposed to be flashing?
silvashoota's Avatar
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27-Oct-2008, 10:08 AM #13
ok will try booting in safe mode with networking and see if this works. Thanks again.
JohnWill's Avatar
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27-Oct-2008, 10:09 AM #14
The fact that you can ping Internet sites by name indicates you have a fully working network connection, so that's the wrong place to look.
kelvyn's Avatar
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27-Oct-2008, 10:25 AM #15
Why not try reinstalling Internet Explorer. If that doesn't work try getting Firefox it's safer and faster, it's better! If that doesn't work ( make sure you have anti-virus before doing this) just completley remove your firewall. If that doesn't work well than I can't help.
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