[jsautumn]

I'm running Windows Vista Basic. Diagnosing the problem brings up the window "Cannot Communicate with primary DNS server (68.87.71.226)". It brings up the option "Reset the network adapter 'Wireless Network Connection'". Clicking this brings up another error with the same "Reset network adapter" option.

My father runs Windows XP and neither of us can connect to the wireless at our own home but the wireless works (for me) at school and (for him) at work. I think that we both probably have the same problem.

I brought up the Command panel and used the >ipconfig/all and this is what I got:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Junelle>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Junelle-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.vt.comcast.net.

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-39-A2-5B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8b3:a9d7:68dd:926c%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.107(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, November 26, 2008 3:12:33 PM
Lease Expires . . . . . . . . . . : Thursday, November 27, 2008 3:12:33 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 151002303
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82566MM Gigabit Network Connecti
on
Physical Address. . . . . . . . . : 00-1E-37-1C-EC-FA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.107%17(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.res.umass.edu
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Can you please tell me what to do or what's wrong?

[~Candy~]

Hi and welcome.

Did you enter those DNS addresses yourself?

[jsautumn]

No, I didn't. These are preset in my computer.

[jsautumn]

What should the DNS settings be?

@JToast- For some reason I don't see your post here. But the router is a linksys, but I don't know the model number. If the model number is supposed to be on a sticker on the back or something, I can't find it.

[~Candy~]

Try setting your laptop wireless setting to find an IP automatically. Right click on it in network settings, and be sure you aren't telling it what IP to use, and what DNS servers to use.

[jsautumn]

Already did that. Doesn't help yet...

[~Candy~]

Are you able to get to your router setup page?

[jsautumn]

I think I've figured it out...thank you for your help!

[~Candy~]

Ok, great Please post what you found, as it may help the next person

[jsautumn]

It was the router itself! I had to reset the physical router and then everything started working again after I rebooted my computer. Thank you!

[~Candy~]

You're welcome. Happy you figured it out If you had any security settings in the router, you'll need to reset those as well.