Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Networking Networking
Search Search
Search for:
Tech Support Guy > > >

Desktop can see network but can't connect wirelessly


(!)

mmd24812's Avatar
mmd24812 mmd24812 is offline
Junior Member with 2 posts.
THREAD STARTER
 
Join Date: Dec 2008
Experience: Intermediate
06-Dec-2008, 10:36 AM #1
Desktop can see network but can't connect wirelessly
Hi Everyone:

I have a Dell desktop (running Windows XP) with a 802.11g USB 2.0 Wireless LAN Adapter. When I first moved into my apartment (before I set up my internet with Time Warner), my desktop was able to connect wirelessly to other networks in the neighborhood. Now that I have my own network, it's a different story.

My apartment has three laptops set up to our wireless network, using a G Wireless Belkin Router. We've never had any problems with connecting the laptops. My desktop can see our network but when I try to connect, I enter my network key, and then nothing happens. I don't get any error messages saying no connectivity or incorrect password, the box that says "waiting for network" just closes itself after a minute or two. My network card is enabled and it's set up to obtain IP addresses automatically. Any thoughts on what the problem might be?

This is driving me crazy, so I would appreciate any help or suggestions!

Thanks.
JohnWill's Avatar
Computer Specs
Retired Moderator with 106,412 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
06-Dec-2008, 10:45 AM #2
Can you connect with a wired connection to the router? Did you try disabling ALL encryption and MAC filtering on the router to see if you can connect that way?

This is most often mis-matched encryption keys or MAC addresses. If you're using WEP encryption, I'd recommend switching to WPA or WPA2.
__________________
Remember: Data you don't have at least two copies of is data you don't care about.
mmd24812's Avatar
mmd24812 mmd24812 is offline
Junior Member with 2 posts.
THREAD STARTER
 
Join Date: Dec 2008
Experience: Intermediate
06-Dec-2008, 11:44 AM #3
Success! MAC filtering wasn't enabled, but my router's encryption was set to WPA-PSK + WPA2-PSK. When I changed the router to either just WPA or WPA2, my desktop was fully connected. I should keep it at WPA2 since that's the better encryption, correct?

Thank you sooo much for your help!!! I'm so excited to be able to use the internet on my desktop again
JohnWill's Avatar
Computer Specs
Retired Moderator with 106,412 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
06-Dec-2008, 06:22 PM #4
Glad it all worked out.

You can mark your own threads solved using the button at the top of the first page of the thread in the upper left corner.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑