[LadyJade]

I'm trying to get my internet to work on my laptop, since I can't pick up Wireless signals, even though they show up, for some odd reason.

I disconnected my ethernet cable from my computer and put it in the laptop and it won't connect. I believe I have a broadband connection. my computer is connected to a a SB4100 Cable Modem Surfboard (i don't know much about networking)

Is there any way possible that I could get my internet working, using JUST the ethernet cable?

[JohnWill]

First off, you need to cycle power on the modem whenever you change the attached device, that's probably one issue.

After cycling power and rebooting the laptop, with the cable connected, please post this.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[LadyJade]

I cycle powered the modem and rebooted the computer and it connected
Thanx so much
You've really helped me.

[JohnWill]

Glad it all worked out, Let us know if you need anything else.

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