| Moderator with 96,701 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience | |
Are you sure the wireless is turned on? There's usually either a switch on the side of the laptop or a function sequence to turn it on.
Let's see this for the machine.
Hold the Windows key and press R, then type CMD to open a command prompt:
In the command prompt window that opens, type type the following command: Note that there is a space before the /ALL, but there is NOT a space after the / in the following command. IPCONFIG /ALL
Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.
If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
__________________ Remember: Data you don't have at least two copies of is data you don't care about. Microsoft MVP - User Desktop Experience |