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Cannot access microsoft.com domain!!!

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JohnWill's Avatar
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20-Jan-2009, 08:05 PM #31
It's looking like the IP address is blocked somewhere outside of your network. Actually, since it doesn't even resolve the URL, maybe you have some odd DNS issue.

Just on a lark here, let's try replacing your DNS server. Follow the instructions at OpenDNS for Windows and configure to use OpenDNS for your DNS server. See if that makes a difference.
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avisitor's Avatar
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20-Jan-2009, 08:12 PM #32
If you go a while back in the thread, we did a nslookup microsoft.com and it resolved the IP.

See post 9
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20-Jan-2009, 08:19 PM #33
I was looking at this.
Quote:
I did that and here's the result:
Unable to resolve target system name microsoft.com.
Since we're spinning our wheels here, I figured I'd try a totally different tact, just to see if that made a difference.
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20-Jan-2009, 08:23 PM #34
Quote:
Originally Posted by McAvelli View Post
And YES, I can access microsoft.com through https://www.ninjacloak.com.
It's wierd because I can access microsoft.com from another machine with the same router. So it gotta be the problem at my laptop. I also tried to clean my PC with Spybot but nothing.
Could we see the tracert from the PC that can connect to microsoft.com
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20-Jan-2009, 11:25 PM #35
Quote:
Originally Posted by JohnWill View Post
It's looking like the IP address is blocked somewhere outside of your network. Actually, since it doesn't even resolve the URL, maybe you have some odd DNS issue.

Just on a lark here, let's try replacing your DNS server. Follow the instructions at OpenDNS for Windows and configure to use OpenDNS for your DNS server. See if that makes a difference.
I have dynamic IP. But maybe my MAC is blocked somewhere. Is it safe to change the MAC address? There was a way in command prompt but I forgot.

I changed DNS srever and I'm using it right now, but there's no sign of change. It's pretty much th same:

Code:
C:\>nslookup microsoft.com
DNS request timed out.
    timeout was 2 seconds.
*** Can't find server name for address 192.168.1.1: Timed out
*** Default servers are not available
Server:  UnKnown
Address:  192.168.1.1

Non-authoritative answer:
Name:    microsoft.com
Addresses:  207.46.197.32, 207.46.232.182
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20-Jan-2009, 11:44 PM #36
Quote:
Originally Posted by avisitor View Post
Could we see the tracert from the PC that can connect to microsoft.com
Here's the Trace Route from the other machine that CAN access microsoft.com:
Code:
C:\Documents and Settings\Administrator>tracert microsoft.com

Tracing route to microsoft.com [207.46.232.182]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     7 ms     7 ms     7 ms  77.28.176.1
  3     7 ms     6 ms     7 ms  62.162.202.145
  4    13 ms    12 ms    12 ms  62.162.201.45
  5    14 ms    15 ms    15 ms  mk-sw-2-Po1.mt.net.mk [195.26.150.37]
  6    14 ms    14 ms    14 ms  MKWR01-Po2.mt.net.mk [195.26.150.54]
  7    27 ms    27 ms    27 ms  pos5-2.border0-ip2.net.telekom.hu [84.1.64.13]
  8    29 ms    29 ms    29 ms  bpt-b1-link.telia.net [213.248.79.9]
  9    46 ms    46 ms    46 ms  ffm-bb1-link.telia.net [80.91.251.182]
 10    58 ms    58 ms    58 ms  prs-bb1-link.telia.net [80.91.248.69]
 11   143 ms   137 ms   138 ms  ash-bb1-link.telia.net [80.91.252.36]
 12   147 ms   203 ms   211 ms  microsoft-ic-119510-ash-bb1.c.telia.net [213.248.89.18]
 13   138 ms   137 ms   137 ms  ge-0-3-0-57.ash-64cb-1b.ntwk.msn.net [207.46.41.57]
 14   174 ms   175 ms   175 ms  gig6-0.core1.was1.us.msn.net [207.46.38.1]
 15   173 ms   173 ms   173 ms  ge-7-0-0-0.dal-64cb-1a.ntwk.msn.net [207.46.46.149]
 16   224 ms   224 ms   229 ms  ge-1-0-0-0.co2-64c-1a.ntwk.msn.net [207.46.45.94]
 17   218 ms   219 ms   218 ms  ge-0-1-0-0.wst-64cb-1a.ntwk.msn.net [207.46.34.9]
 18   217 ms   236 ms   217 ms  ge-0-2-0-0.tuk-64cb-1b.ntwk.msn.net [207.46.40.22]
 19   218 ms   218 ms   217 ms  ten1-2.tuk-76c-1a.ntwk.msn.net [207.46.44.50]
 20   217 ms   218 ms   218 ms  po17.tuk-65ns-mcs-1b.ntwk.msn.net [207.46.35.146]
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.
And here's Laptop's Trace Route (domain):
Code:
C:\Documents and Settings\Xhevat>tracert microsoft.com
Unable to resolve target system name microsoft.com.

Laptop's Trace Route (IP):

Code:
C:\Documents and Settings\Xhevat>tracert 207.46.232.182

Tracing route to 207.46.232.182 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  192.168.1.1
  2     8 ms     7 ms     7 ms  77.28.176.1
  3     7 ms     8 ms     8 ms  62.162.202.145
  4    13 ms    13 ms    13 ms  62.162.201.45
  5    15 ms    16 ms    15 ms  mk-sw-2-Po1.mt.net.mk [195.26.150.37]
  6    15 ms    15 ms    15 ms  MKWR01-Po2.mt.net.mk [195.26.150.54]
  7    27 ms    27 ms    28 ms  pos5-2.border0-ip2.net.telekom.hu [84.1.64.13]
  8    29 ms    30 ms    29 ms  bpt-b1-link.telia.net [213.248.79.9]
  9    47 ms    47 ms    46 ms  ffm-bb1-link.telia.net [80.91.251.182]
 10    59 ms    57 ms    57 ms  prs-bb1-link.telia.net [80.91.251.210]
 11   138 ms   148 ms   138 ms  ash-bb1-link.telia.net [80.91.252.36]
 12   152 ms   211 ms   318 ms  microsoft-ic-119510-ash-bb1.c.telia.net [213.248.89.18]
 13   137 ms   137 ms   137 ms  ge-0-3-0-57.ash-64cb-1b.ntwk.msn.net [207.46.41.57]
 14   274 ms   371 ms   332 ms  gig6-0.core1.was1.us.msn.net [207.46.38.1]
 15   484 ms   332 ms   218 ms  ge-7-0-0-0.dal-64cb-1a.ntwk.msn.net [207.46.46.149]
 16   224 ms   228 ms   224 ms  ge-1-0-0-0.co2-64c-1a.ntwk.msn.net [207.46.45.94]
 17   219 ms   218 ms   219 ms  ge-0-1-0-0.wst-64cb-1a.ntwk.msn.net [207.46.34.9]
 18   219 ms   219 ms   218 ms  ge-0-2-0-0.tuk-64cb-1b.ntwk.msn.net [207.46.40.22]
 19   218 ms   218 ms   218 ms  ten1-2.tuk-76c-1a.ntwk.msn.net [207.46.44.50]
 20   218 ms   218 ms   219 ms  po17.tuk-65ns-mcs-1b.ntwk.msn.net [207.46.35.146]
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.
avisitor's Avatar
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21-Jan-2009, 08:26 AM #37
Your MAC address is a layer 2 thing, therefore, it's something on your local network, not on the internet, since you go through a router. It doesn't have anything to do with your not being able to get to microsoft.com
JohnWill's Avatar
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21-Jan-2009, 11:30 AM #38
Have you reset the router to factory defaults and reconfigured? I'm running out of things to try on the local machine, maybe there's some filtering enabled on the router?
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21-Jan-2009, 02:51 PM #39
Quote:
Originally Posted by JohnWill View Post
Have you reset the router to factory defaults and reconfigured? I'm running out of things to try on the local machine, maybe there's some filtering enabled on the router?
I tried that too. I tried even without router, with modem directly but there's no sign of change. Something is f... up with my network resources. Anyway I will reformat my PC these days ans put an end to this mistery. I appreciate your help JohnWill avisitor and JXJ and sorry for the lost time and thank you for your effort.
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21-Jan-2009, 03:14 PM #40
Sorry we can't seem to come up with the Silver Bullet for this one, it's certainly an odd one.
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21-Jan-2009, 09:01 PM #41
I assume you cant do your windows update either with this problem
so you can treat it as an an update issue which microsoft happens to give free unlimited support for.
I would give it a try.
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dns, domain, microsoft.com

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