[skad4life]

earlier today I found I had to restart my laptop, only to find upon re-booting that it wouldn't connect me to the net.

Using my Intel (R) ProSet wireless it said I was connected to Belkin (my home wireless network), but I had the 'limited or no connectivity' message in the bottom right.

Since, I have run a number of tests, including running the command prompt, and inputting ipconfig/all (results can be posted) as well as running a network diagnostic test (again results can be posted)

Now, I checked my sisters details (IP, default gateway etc) and manually entered these values. The 'limited connectivity' message went, but still no luck on the net.

From this, does anyone have any ideas? Should I copy and paste my ipconfig and network diagnostics output?

Thanks
Jay

[JohnWill]

You need to start by telling us what the version and patch level of Windows is, as well as if you're tried wired connections if this is a wireless connection.


Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[skad4life]

Hey, and thanks for replying.
Its XP - patch level I'm not sure on, but its meant to be Service pack 2 if that helps?
And yes, wireless, I did try using an ethernet cable, with no luck

Anyway

IP config

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dave>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : JAY
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-15-C5-CF-BC-88

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-19-D2-02-DF-B1
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1

[JohnWill]

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.



Next, you should enable DHCP on each of the connections, here are the instructions.

Select Start > Settings > Network Connections.

• Double-click the Connection icon of the connection you wish to modify to open the Local Area Connection Status window.
• Click the Properties button to open the Local Area Connection Properties window.
• Click to highlight Internet Protocol (TCP/IP).
• Click the Properties button to open the Internet Protocol (TCP/IP) Properties window.
• TCP/IP Properties window, IP Address tab
• Select Obtain an IP address automatically.
• Select Obtain DNS server address automatically.
• Click OK to return to the Local Area Connection Properties window.
• Click OK to return to the Network Connections window.

Finally, connect with a wired connection and post another IPCONFIG /ALL.

[skad4life]

Thanks again

I think I've done it all right. Though I'm never sure on the wired connection, do I just plug it in and let it connect to the LAN? Well, attempt to...

Anyway... the ipconfig file

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Dave>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : JAY
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-15-C5-CF-BC-88
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.209.54
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-19-D2-02-DF-B1
C:\Documents and Settings\Dave>
C:\Documents and Settings\Dave>

[Jason08]

Do you know the model number of the Belkin router?

[skad4life]

It is 'BELKIN ADSL WITH WIRELESS G ROUTER
Model No. F5D7632-4

That is all I could see written on the router

[JohnWill]

Are you SURE the cable is good and it's connected to a known working port on the router?

[Jason08]

Put 192.168.2.1 in the web browser. The password is left blank by default. Under the DHCP client list (from LAN setup) that lists the computers and their IP addresses in your network. Based upon the IP addresses, that should show if there is an IP address conflict.

[JohnWill]

If you did the stack reset, I'd make SURE you're using a good cable and good port on the router for the wired test.

Try booting in Safe Mode with Networking with the cable connected and post the IPCONFIG /ALL again.