[ThePrestige1995]

Hello, I recently bought a new laptop and i'm having problem connecting to the internet on both of them, Everytime I try to connect on both only one of them can connect while the other has "limited or no connectivity".
My router is not damaged, My cable is not damaged...So I think it has something to do with software or authentication or something like that...
Please help me

[JohnWill]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[TerryNet]

Make sure the modem is connected to the router's WAN (Internet, modem) port.

[ThePrestige1995]

@ John Will,
I'm only 13 what is all that stuff that you're talking about? sorry but I dont understand it :S

[ThePrestige1995]

Here is all the information I could find on the back of my router box...
Speedstream 6520
Siemens router
General specifications:
- Integrated ADSL Modem
- Wireless router for a high speed internet acces up to 253 PC's
- Wireless transfer data up to 54 Mbps
- Intergrated 4-port Ethernet switch (10/100 Mbits) for PC's connection within a network.
-Firewall functions and security features.
- Easy to set up and configure.

Technical specifications and data:
Wireless Network (WLAN): IEEE 902.11g (54Mbit/s) compatible with IEEE 80211.b (11Mbit/s)
- Ethernet: IEEE 802.3 (10 Base-T), IEEE 802.3u (100 Base-TX)
- ADSL: ADSL Annex A interface RJ11
- Radio specifications: Frequency band 2.400-2.483,5 MHz (15M) DSSS Spreading (Direct sequence spread system) CCK OFDM modulation.
- Supported protocols: TCP/IP, UDP, DHCP Server/client DNS relay RIPv1/v2, SNMPv1/v2c, Telnet, UPnP
- Security: WPA, 64/124 bit WEP encryption SSID hidden, IEEE 802.1x, Wireless MAC filter, NAPT, stateful packet inspection, DoS blocking
- VPN pass through: PPTP, L2TP, IPSec
- Internet Acces: PPPoE, PPPoA, IP Dynamic/static
- Additional functions: DMZ, Virtual server, Port forwarding, DynDNS, Client NTP, Reset to factory defaults button
- Operating system : Operating system independant.
I'm also connecting with a cable to this computer and using wireless on the laptop and both work fine individually but when i try connecting both, the first one to connect is OK while the other has this error message above the internet icon in the system tray:

Error message: It appears above the connection and says
"Limited or no connectivity, You may not be able to access the internet or some network resources, Click this message for more information".
and sometimes I get an error message but rarely so i cant remember it.
"Windows has uncovered an IP conflict" and so on.
Here are the results for the cmd commands on my cable ethernet connection not laptop:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\as>PING 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\as>PING yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Documents and Settings\as>NBTSTAT -N

Local Area Connection:
Node IpAddress: [169.254.109.162] Scope Id: []

No names in cache

C:\Documents and Settings\as>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : computer
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : RTL8139D PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-A1-B0-20-C8-09
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.109.162
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\as>

[TerryNet]

Unplug your modem/router and shut down all computers.

Plug in modem/router.

Boot computers.

If you get a connection error on any of them, please show an ipconfig /all for all the Windows PCs and tell us if there are any other computers being used.

[ThePrestige1995]

Tried it, didn't work...
Now for the cmd:
***The internet on this PC working but on the laptop isn't: (cmd on the laptop):
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Welcome>PING 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Welcome>PING yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Documents and Settings\Welcome>NBTSTAT -n

Local Area Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Wireless Network Connection:
Node IpAddress: [169.254.83.251] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
USER <00> UNIQUE Registered
USER <20> UNIQUE Registered
WORKGROUP <00> GROUP Registered

C:\Documents and Settings\Welcome>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : user
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : SiS191 Ethernet Controller
Physical Address. . . . . . . . . : 00-90-F5-88-AD-A9

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11b/g
54Mbps USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-15-AF-D5-52-3E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.83.251
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\Welcome>

***cmd when the internet here isnt working but it is working on the laptop (cmd on this PC):
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\as>PING 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\as>PING yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Documents and Settings\as>NBTSTAT -N

Local Area Connection:
Node IpAddress: [169.254.109.162] Scope Id: []

No names in cache

C:\Documents and Settings\as>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : computer
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : RTL8139D PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-A1-B0-20-C8-09
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.109.162
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\as>

[JohnWill]

Neither of those machines has any network connection, so your statement that one is working doesn't make sense here.

[TerryNet]

Perhaps my wording was unclear. We want to see the ipconfig /all for one point in time--when at least one computer has internet access and when at least one computer does not.

[ThePrestige1995]

Thanks for your persistancy but I have solved the problem...
It turns out that I had the same IP address on both PCs so I changed them on both and the internet work, Sorry for taking so long to reply but you may close the thread ^^
Thanks again for your replies

[JohnWill]

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