[designev]

We're a design studio currently using an 1811 Cisco Router on a 10mbps Fibre connenction.

Once every 3-5 weeks, we'll face a situation where the our internet connection will completely drop off (ie: workstations in the office no longer have access outside our network).

The only way to bring back our connection is to physically switch on/off our router. Can anyone tell me why this might be happening? Poorly configured router? Problem on the ISP's side? As far as I can tell the router dies while someone is in on VPN, thought I can't confirm this is the case 'every' time. Any ideas?

thanks,
ev

[zx10guy]

You need to do additional troubleshooting. There's nothing you've said where it gives any kind of hint on where the problem may lie. When this happens, you need to do various checks such as looking at the router's interfaces to see if the packet counts are going up both in and out of the interface and any error conditions. Other things you can check consist of looking at who much processor and memory is being consumed. Those are just some of the things to start with.

[Jason08]

The ISP could have something to do with it.