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Pure Networks Platform Service error!


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w0rkh0rse's Avatar
w0rkh0rse w0rkh0rse is offline
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Join Date: Feb 2009
Location: Cleveland, OH
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19-Feb-2009, 10:39 PM #1
Question Pure Networks Platform Service error!
Recently I have been getting an error on boot up regarding this program. Since that has started, I have not been able to update/check my Linksys EasyLink Advisor in any capacity. It is acting as if the router was removed. But I obviously still have internet access.

I also read another post about Network Magic (or Magic Network, I don't recall the name). I checked my registry and can't locate the program and am pretty sure that I do not have it at all.

Any advice would be greatly appreciated.
JohnWill's Avatar
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Join Date: Oct 2002
Location: South Eastern PA, USA
20-Feb-2009, 08:53 AM #2
Well, it sounds like Network Magic was installed at one time, perhaps as part of another package. See if the following solution helps.

Step 1: Go to Microsoft's website here: http://support.microsoft.com/kb/290301
  1. Please run the file by clicking on the link about halfway down the page- "Download the Windows Installer Cleanup Utility package now"
  2. Please run this file and install the Windows installer clean up.
  3. Then you will need to open this application by going to Start->All Programs->Windows Install Clean Up
  4. Select the anything that lists Pure Networks, and/or Network Magic, and/or Speed Meter Pro and click 'Remove'
  5. Reboot computer
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w0rkh0rse's Avatar
w0rkh0rse w0rkh0rse is offline
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22-Feb-2009, 08:22 AM #3
I am trying the fix now, will let you know what happens.
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