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assigned an ip address but can't ping router

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gunter_r's Avatar
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03-Mar-2009, 09:14 AM #16
I uninstalled the netwok card driver and next time the network card from the device manager.. I assume that is what you are suggesting. Rebooted the computer and it reinstalled both times.... still not working. still the 169... address.
Any other ideas?
TerryNet's Avatar
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03-Mar-2009, 10:25 AM #17
No more ideas. I think you've eliminated all the possibilities other than defective NIC.
gunter_r's Avatar
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04-Mar-2009, 04:17 AM #18
Ok, I'll mark the NIC as R/S. But the wireless usb device also does not work properly although it does get an ip address and the adsl router does identify that it is on the network.
Any suggestions with that?
TerryNet's Avatar
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04-Mar-2009, 10:58 AM #19
For the wireless USB connection please show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following commands:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

ping 10.1.1.3 (or whatever the IP address is now as shown by the ipconfig /all)

ping 10.1.1.1

ping 206.190.60.37

ping yahoo.com


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
elmore724's Avatar
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04-Mar-2009, 11:27 AM #20
I'm curious, what were the status lights on your nic doing when you were cabled to the router? Were they or are they on constantly by chance(both solid no blinking)?
gunter_r's Avatar
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05-Mar-2009, 04:30 AM #21
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : STUFFED_COMPUTER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link Wireless G DWA-110 USB Adapter #2
Physical Address. . . . . . . . . : 00-22-B0-64-22-AA
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.1.1.3
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.1
DNS Servers . . . . . . . . . . . : 10.1.1.1
Lease Obtained. . . . . . . . . . : Thursday, 5 March 2009 4:53:37 PM
Lease Expires . . . . . . . . . . : Thursday, 5 March 2009 5:53:37 PM
C:\>ping 10.1.1.3
Pinging 10.1.1.3 with 32 bytes of data:
Reply from 10.1.1.3: bytes=32 time<1ms TTL=128
Reply from 10.1.1.3: bytes=32 time<1ms TTL=128
Reply from 10.1.1.3: bytes=32 time<1ms TTL=128
Reply from 10.1.1.3: bytes=32 time<1ms TTL=128
Ping statistics for 10.1.1.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\>ping 10.1.1.1
Pinging 10.1.1.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 10.1.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\>ping 206.190.60.37
Pinging 206.190.60.37 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.

elmore724
re: network card lights.
They look like they are both on constantly.
They got fancy with the lights and have put them behind the plug so it shines through the plastic clip making it hard to see..

My computer just failed to boot and I had to reseat the graphics card to get it to go. So the humidity and heat over here is probably causing things to have ha hard time.
Unfortunately the network card in on the motherboard...
Thanks Gunter
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05-Mar-2009, 09:39 AM #22
Have you tried a wired connection to the router with this machine? I'd like to see the test using a wired connection.
TerryNet's Avatar
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05-Mar-2009, 09:58 AM #23
Small (very small) chance that a non-Windows firewall is causing the problems with both adapters. Try connecting both ways (at the same time is OK) in Safe Mode with Networking. Do you get an IP configuration on the ethernet? Can ping the router (10.1.1.1)?

Humidity and heat can cause havoc with electronics. Wireless adapters run pretty warm in normal conditions, so it wouldn't take much H & H to cause problems.
elmore724's Avatar
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05-Mar-2009, 12:17 PM #24
gunter, I have a laptop that got hit by lightning. The nic lights now stay on solid all the time. Cable or no cable plugged into it. My card is dead. No doubt about it. I can't speak for yours but maybe JohnWill can shed some light on it. I found a thread by him in another forum on the subject but was not answered there. Did you find a solution johnwill?


http://www.techsupportforum.com/netw...plugged-2.html

imo if both lights are on solid with no cable plugged in its dead. My laptop will see the card, even install drivers. But it wont work.
elmore724's Avatar
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05-Mar-2009, 01:52 PM #25
duplicate
gunter_r's Avatar
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06-Mar-2009, 04:21 AM #26
Hi, Safe mode gives me the 169.* from the lan card, 10.1.1.3 from the wireless, but still no ping. I even uninstalled zone alarm just in case it was doing something in the background.
JohnWill, most of my testing has been done with a cable connecting the computer to the adsl/router (all in one) without luck.
Actually I have just a router somewhere which I will hunt down and play with on the weekend.
Other than that I might use it as an anchor..
JohnWill's Avatar
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06-Mar-2009, 09:57 AM #27
Something really odd is going on with that router.
elmore724's Avatar
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06-Mar-2009, 12:06 PM #28
Are you SURE you connected to the router with another laptop and got online through the router? Not your neighbors wireless connection by accident or something? Cached page? Something just isn't right here.


When you ping your router from your broken laptop, try both cards. Do you get the normal message "request timed out"? or is it something else?
TerryNet's Avatar
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06-Mar-2009, 02:00 PM #29
John, no doubt something really odd is going on. But, what makes you say the router rather than possibly the PC? Or maybe just this particular router and PC refusing to play nice together?
JohnWill's Avatar
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06-Mar-2009, 04:59 PM #30
Could be the PC as well, but he's communicating with the router, yet can't ping it. That's pretty odd.

The fact that it doesn't work in Safe Mode is pretty odd too.

Have you considered packing this machine to a different location and testing it? Can you test another wired connection to this router?
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cannot ping, gets ip address, network, windows xp

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