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assigned an ip address but can't ping router

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gunter_r's Avatar
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Join Date: Feb 2009
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26-Feb-2009, 05:12 AM #1
assigned an ip address but can't ping router
Hi, I have a similar problem to the another message on the forum.
I have two computers, one will connect with wireless or network cable quite happily to my adsl router and internet (laptop with Vista).
My desktop XP will get an ip address from the router but I cannot ping it or anything else. My computer was working perfectly one second then suddently it lost internet connection. Since then I have not been able to connect to the internet.
I thought it might be the onboard network card so I connected a usb wireless and it still does not work.
I have turned off all firewalls, reset the tcp/ip stack (using netsh), uninstalled and resinstalled the network card.
Looking at other posts on other sites, I also upgraded the firmware on my router.
My DSL-G604T router lists the computer in it's list of assigned ip addreses (10.1.1.2).
I am about to go crazy trying to fix this...

Does anyone have any suggestions?

Thanks
Gunter
TerryNet's Avatar
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26-Feb-2009, 09:55 AM #2
Please show for both computers ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
gunter_r's Avatar
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27-Feb-2009, 03:44 AM #3
XP mahine (not working)
Onboard Network Card without wireless plugged in
Windows IP Configuration
Host Name . . . . . . . . . . . . : STUFFED_COMPUTER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 5:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-15-F2-92-BD-AA
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.200.3
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 169.254.200.3

Wireless with onboard network card disabled in bios.

Windows IP Configuration
Host Name . . . . . . . . . . . . : STUFFED_COMPUTER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link Wireless G DWA-110 USB Adapter #2
Physical Address. . . . . . . . . : 00-22-B0-64-22-AA
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.1.1.3
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.1
DNS Servers . . . . . . . . . . . : 10.1.1.1
Lease Obtained. . . . . . . . . . : Friday, 27 February 2009 4:56:00 PM
Lease Expires . . . . . . . . . . : Friday, 27 February 2009 5:56:00 PM

Vista Laptop (wireless)
Windows IP Configuration
Host Name . . . . . . . . . . . . : Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros L1 Gigabit Ethernet 10/100/1000Ba
se-T Controller
Physical Address. . . . . . . . . : 00-1F-C6-12-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1F-3B-0E-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::80a0:89b3:1f87:3f1b%10(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Friday, 27 February 2009 4:27:18 PM
Lease Expires . . . . . . . . . . : Friday, 27 February 2009 5:27:19 PM
Default Gateway . . . . . . . . . : 10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.1
DHCPv6 IAID . . . . . . . . . . . : 218111803
DNS Servers . . . . . . . . . . . : 10.1.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 7:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{7CD8D13A-1E46-4BEB-90A4-0ACD11415
AED}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::51fe:10.1.1.2%11(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.1.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{888C5053-216D-47CE-9EE4-BA1AD96A5
D2F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-AA
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:3096:38af:2b63:f5fe:f1fd(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::38af:2b63:f5f1:f1fd%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
TerryNet's Avatar
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27-Feb-2009, 10:03 AM #4
Probably because both computers have the same name 'STUFFED_COMPUTER." Change the XP's name, restart it, and see if that makes a difference.
elmore724's Avatar
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27-Feb-2009, 01:21 PM #5
He has 2 different names already. There are the 2 adapters for the computer: Stuffed_Computer (wired, wireless). Then he has the laptop named: Laptop.

Is your setup like this:

DSLmodem---->wirelessrouter---->Computers

or

DSLmodem/wireless router (all in one)-----> Computers


If its not the latter, just pull out your router and plug your desktop directly into the adsl modem, taking your laptop and router out of the equation. Enable your wired connection again and see if you get the same results.

If you have the all in one option, I'd still turn off my wireless and cable the pc to the router with a different cable and different port. Also can you post the results of nestat -rn

Also can you ping 127.0.0.1

Thanks.

Last edited by elmore724; 27-Feb-2009 at 04:43 PM..
TerryNet's Avatar
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27-Feb-2009, 01:31 PM #6
Quote:
He has 2 different names already. ...
Yeah, you're right. Thanks.
gunter_r's Avatar
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27-Feb-2009, 06:26 PM #7
Hi,
My setup is the:
DSLmodem/wireless router (all in one)-----> Computers

Pinging 127..0.0.1 works.

netstat -rn returns:
Route Table
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 15 f2 92 bd AA ...... NVIDIA nForce Networking Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 169.254.200.3 169.254.200.3 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 169.254.200.3 169.254.200.3 30
169.254.200.3 255.255.255.255 127.0.0.1 127.0.0.1 20
169.254.255.255 255.255.255.255 169.254.200.3 169.254.200.3 20
224.0.0.0 240.0.0.0 169.254.200.3 169.254.200.3 20
255.255.255.255 255.255.255.255 169.254.200.3 169.254.200.3 1
Default Gateway: 169.254.200.3
===========================================================================
Persistent Routes:
None

Thanks
elmore724's Avatar
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27-Feb-2009, 08:02 PM #8
I can see why that doesn't work. Its routing everything to your Lan card which has the 169.Icantfindmyipaddress. There is no record of the 10.0.0.0 network. I would disable the nvidia network card in the device manager, reboot and try again. That should do away with the 169 stuff and replace it with the correct routes. Just see if that works, then worry about the wired lan card after.
gunter_r's Avatar
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27-Feb-2009, 10:27 PM #9
Hi,
I disabled the network card in the device manager.
Rebooted and after checking there was not network , I plugged in the wireless usb adapter and got the following netstat -rn

Route Table
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x20003 ...00 22 b0 64 22 AA ...... D-Link Wireless G DWA-110 USB Adapter #2 - P
acket Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.1.1.1 10.1.1.3 25
10.0.0.0 255.0.0.0 10.1.1.3 10.1.1.3 25
10.1.1.3 255.255.255.255 127.0.0.1 127.0.0.1 25
10.255.255.255 255.255.255.255 10.1.1.3 10.1.1.3 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 10.1.1.3 10.1.1.3 30
224.0.0.0 240.0.0.0 10.1.1.3 10.1.1.3 25
255.255.255.255 255.255.255.255 10.1.1.3 10.1.1.3 1
Default Gateway: 10.1.1.1
===========================================================================
Persistent Routes:
None
elmore724's Avatar
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27-Feb-2009, 11:54 PM #10
Table looks right. Does it work?
gunter_r's Avatar
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28-Feb-2009, 09:13 PM #11
unfortunately.. no
No internet via IE and cannot ping 10.1.1.1
The router does show the computer in the list of dchp cients with the correct ip address. 10.1.1.3 in this case.
I have double checkd this is not firewall running.
I boot the computer in safe mode with networking and it still does not work. (the netstat info looks the same).

Hence I am asking for suggestions...
TerryNet's Avatar
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28-Feb-2009, 09:46 PM #12
Is your problem that the ethernet is not working, as shown in the first ipconfig /all you posted? If so, ...

Probably a defective NIC, but can also be defective router LAN port or cable.
elmore724's Avatar
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01-Mar-2009, 12:07 AM #13
Move back to your cabled connection. Enable the nic again, use a different cable plugged into a different port. I'm assuming here that you've already done all the resets with the netsh commands. We knew the nic worked at one point, I can't say the same for the wireless card so I'm throwing it out. Just unplug it from your usb and enable the builtin nic, use different cable and port. Is it the same results? Ip address but no ping or traffic flow?


I'm grasping here and could be the beer talking but just a chance of this working (although I've never had great luck). Can you try a system restore to a date before your pc stopped working?
gunter_r's Avatar
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02-Mar-2009, 06:48 AM #14
Hi,
Wireless unplugged and network card enabled again. I tried both cables(I only have two) in different ports. Both cables work ok when I connect then to the laptop. When I disconnect the cable from the desktop the message pops up saying the cable has been unplugged.
The ip is always 169.254.200.3

system restore is off.. and I don't have a full backup ... I guess I was asking for trouble.. but my data is backed up..

Would somehow reinstalling tcpip help??
TerryNet's Avatar
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02-Mar-2009, 09:40 AM #15
To account for a possibly corrupted ethernet driver use Device Manager to uninstall it; reboot the PC and let Windows find the adapter and reinstall the driver.
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Tags
cannot ping, gets ip address, network, windows xp

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