Live Chat & Podcast at 1:00PM Eastern on Sunday!
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Networking
Tag Cloud
access acer asus bios bsod computer crash desktop dns driver drivers error ethernet excel freeze gaming graphics hard drive hardware hdmi internet laptop malware memory monitor motherboard network printer problem ram registry repair router slow software sound trojan ubuntu 11.10 uninstall usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Internet & Networking > Networking >
Solved: Connected to network but no internet

Reply  
Thread Tools
blackdaimonder's Avatar
Junior Member with 20 posts.
 
Join Date: Mar 2009
Experience: Intermediate
07-Mar-2009, 07:38 PM #1
Solved: Connected to network but no internet
I have three computers all on one network, in the same workgroup. Two, one laptop running vista and a desktop running xp, are connected wirelessly and another desktop running vista is connected via ethernet. All three computers are connected to the network and have full access to eachother's folders printers, etc... but my xp desktop cannot connect to the internet. I know its not a firewall problem because I've tried disable my firewall with no luck. Any ideas as to what is wrong?
Sicksicksix's Avatar
Junior Member with 22 posts.
 
Join Date: Mar 2009
07-Mar-2009, 08:09 PM #2
What kind of wifi do you have?

And how can you not connect? Like, not able to surf the web and stuff?

My guess is that it has something to do with the OS all sharing a network. More info?
dlsayremn's Avatar
Computer Specs
Senior Member with 1,443 posts.
 
Join Date: Feb 2008
Location: Minneapolis, MN
Experience: Intermediate
07-Mar-2009, 08:25 PM #3
What is the exact message you are getting when you try to connect to the Internet.

Since you computer is connecting with your network and the other computers can connect to the Internet, the your router connection should be OK. The simple problems would be with your Internet Options settings.
General tab: No home page entered.
Connections tab. Never dial a connection should be selected. Click on LAN settings at bottom of tab. Automatically detect settings should be selected
TerryNet's Avatar
Computer Specs
Moderator with 48,403 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
07-Mar-2009, 11:02 PM #4
For the problem computer please show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following commands:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

ping <put the IP address here>

ping <put the Default Gateway address here>

ping 68.180.206.184

ping yahoo.com


[Note that you get the IP address and Default Gateway from the ipconfig /all]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
blackdaimonder's Avatar
Junior Member with 20 posts.
 
Join Date: Mar 2009
Experience: Intermediate
08-Mar-2009, 12:49 PM #5
Quote:
Originally Posted by TerryNet View Post
For the problem computer please show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following commands:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

ping <put the IP address here>

ping <put the Default Gateway address here>

ping 68.180.206.184

ping yahoo.com


[Note that you get the IP address and Default Gateway from the ipconfig /all]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
I was able to ping everything so I should be able to have internet access shouldn't I?

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.


C:\Documents and Settings\Owner>
C:\Documents and Settings\Owner>ipconfig /all


Windows IP Configuration


Host Name . . . . . . . . . . . . : Bonusroom-pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Wireless Network Connection 3:


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WPN311 RangeMax(TM) Wireless PCI Ada
pter
Physical Address. . . . . . . . . : 00-1B-2F-C0-C0-04
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Sunday, March 08, 2009 4:41:15 AM
Lease Expires . . . . . . . . . . : Monday, March 09, 2009 4:41:15 AM


C:\Documents and Settings\Owner>ping 192.168.1.3


Pinging 192.168.1.3 with 32 bytes of data:


Reply from 192.168.1.3: bytes=32 time<1ms TTL=128
Reply from 192.168.1.3: bytes=32 time<1ms TTL=128
Reply from 192.168.1.3: bytes=32 time<1ms TTL=128
Reply from 192.168.1.3: bytes=32 time<1ms TTL=128


Ping statistics for 192.168.1.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms


C:\Documents and Settings\Owner>ping 192.168.1.1


Pinging 192.168.1.1 with 32 bytes of data:


Reply from 192.168.1.1: bytes=32 time=12ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64


Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 12ms, Average = 3ms


C:\Documents and Settings\Owner>ping 68.180.206.184


Pinging 68.180.206.184 with 32 bytes of data:


Reply from 68.180.206.184: bytes=32 time=92ms TTL=48
Reply from 68.180.206.184: bytes=32 time=90ms TTL=48
Reply from 68.180.206.184: bytes=32 time=88ms TTL=48
Reply from 68.180.206.184: bytes=32 time=86ms TTL=48


Ping statistics for 68.180.206.184:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 86ms, Maximum = 92ms, Average = 89ms


C:\Documents and Settings\Owner>ping yahoo.com


Pinging yahoo.com [206.190.60.37] with 32 bytes of data:


Reply from 206.190.60.37: bytes=32 time=39ms TTL=53
Reply from 206.190.60.37: bytes=32 time=39ms TTL=53
Reply from 206.190.60.37: bytes=32 time=57ms TTL=53
Reply from 206.190.60.37: bytes=32 time=38ms TTL=53


Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 57ms, Average = 43ms


C:\Documents and Settings\Owner>
TerryNet's Avatar
Computer Specs
Moderator with 48,403 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
08-Mar-2009, 01:52 PM #6
Yes, you have internet access and DNS is working.

I assume that your problem is that browser(s) and maybe other applications are not able to use that nice internet access. Three things come to mind ...

a. Have to disagree with you about your firewall comment. Many times a non-Windows firewall will still cause mischief even when disabled. When that happens you have to get it properly configured or completely and cleanly uninstalled. What firewall do you have? The next two things are easier to check/handle, so save this one for last.

b. You incorrectly, and probably accidentally, have your browser (Internet Options if IE) set to use a proxy.

c. The stack or WINSOCK is messed up and can be fixed by ...

(From a JohnWill post)

TCP/IP stack repair options for use with Windows XP with SP2 or SP3.

Start, Run, CMD, OK to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.
blackdaimonder's Avatar
Junior Member with 20 posts.
 
Join Date: Mar 2009
Experience: Intermediate
08-Mar-2009, 02:10 PM #7
Yep resetting the WINSOCK and the stack fixed it. Thanks a lot.
TerryNet's Avatar
Computer Specs
Moderator with 48,403 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
08-Mar-2009, 04:56 PM #8
You're welcome. You can mark this "Solved" with the button at the upper left.
Reply

Tags
internet & networking, network, workgroup

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 09:37 PM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.