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Solved: Unable to connect to a single site.

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Wadland26's Avatar
Junior Member with 3 posts.
 
Join Date: Mar 2009
Experience: Intermediate
20-Mar-2009, 02:36 PM #1
Solved: Unable to connect to a single site.
Well two sites.

I can't get to my bank scotiabank.ca or bmo.com which is bank of montreal. I can get all other banks, and email sites so I don't think I'm looking at a secure site issue.

My time and date are fine, I killed my av and router firewall(put my laptop in dmz) and set everything in IE7 to low and back to defaults plus cleared out all the caches.

I tried a trace and pings. Trace gets "Unable to resolve target system name www.scotiabank.ca" and pings cannot find host.

My broswer says "oops this link appears to be broken" with "DNS error-can not find server" in the corner and its a google search thing that says it.

The trace and pings get the same result by ip aswell.

I assume its my router as it's happening on my desktop and laptop but I haven't bypassed it just yet to prove it will work just through the modem.

I also did a system restore just to try it and it was unsuccessful in resolving the issue.
Frank4d's Avatar
Distinguished Member with 8,718 posts.
 
Join Date: Sep 2006
Location: So. California
Experience: Since MS-Dos 3.0
20-Mar-2009, 03:11 PM #2
Try http://129.33.176.9 and http://198.96.181.1 in your browser. If that works then it is a DNS issue.

BTW, I cannot ping them either but that doesn't necessarily indicate a problem. I can access both by web URL and IP.
Wadland26's Avatar
Junior Member with 3 posts.
 
Join Date: Mar 2009
Experience: Intermediate
20-Mar-2009, 03:13 PM #3
Sorry guys. And thanks frank for your reply.

I decided to call scotia and my ISP and the router people.

Looks like my ISP has a DNS server that is having problems.

They just had me put a manual DNS in for another server.

And I am good now.

I was thinking I might have pulled a new IP that was blocked but it looks like its just the ISPs DNS.

Thanks
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connectivity, router, single, site, wireless

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