Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Networking Networking
Search Search
Search for:
Tech Support Guy > > >

Wifi Keeps disconnecting


(!)

SmokeEater85911's Avatar
SmokeEater85911 SmokeEater85911 is offline
Member with 83 posts.
THREAD STARTER
 
Join Date: Mar 2008
06-Apr-2009, 11:45 PM #1
Question Wifi Keeps disconnecting
Over the past couple of days my wifi has been disconnecting, and when I mouse over the network icon it says "local only" I know its not my laptop because my wife's laptop does the same thing at the same time. So this leads me to believe its the router.. I didnt change any settings on the router though so i dont know why all of a sudden it takes a crap..

any ideas?? oh and I cant just "reset my router" because for some reason the reset button in the back doesnt press or do anything. I have a Linksys WRT54G
JohnWill's Avatar
Computer Specs
Retired Moderator with 106,412 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
07-Apr-2009, 08:35 AM #2
Resetting the router is as simple as pulling the plug. If you want to reset it to factory defaults, you can do that on the internal configuration menus for the router.
SmokeEater85911's Avatar
SmokeEater85911 SmokeEater85911 is offline
Member with 83 posts.
THREAD STARTER
 
Join Date: Mar 2008
07-Apr-2009, 09:47 AM #3
but why does it keep disconnecting? perhaps try to update the firmware?
JohnWill's Avatar
Computer Specs
Retired Moderator with 106,412 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
08-Apr-2009, 02:58 PM #4
Some things you can try here.
  1. For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US.
  2. For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference.
  3. Update the firmware to the latest version available on the manufacturer's site.
  4. Reset the router to factory defaults and reconfigure.
  5. Update the network drivers (wired and wireless) on your computer to the latest available.

Many times these measures will resolve a lot of intermittent issues.
__________________
Remember: Data you don't have at least two copies of is data you don't care about.
SmokeEater85911's Avatar
SmokeEater85911 SmokeEater85911 is offline
Member with 83 posts.
THREAD STARTER
 
Join Date: Mar 2008
10-Apr-2009, 11:43 PM #5
I ended up having to let linksys remotely access my computer and mess with it.. so far so good.. but now only 1 laptop can get online, the other wont connect to the network, any ideas???
JohnWill's Avatar
Computer Specs
Retired Moderator with 106,412 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
11-Apr-2009, 09:56 AM #6
Let's see this for the working laptop, then for one of the non-working ones.


Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
SmokeEater85911's Avatar
SmokeEater85911 SmokeEater85911 is offline
Member with 83 posts.
THREAD STARTER
 
Join Date: Mar 2008
11-Apr-2009, 11:32 AM #7
well magically the non working laptop got online? I dont know whats going on now. Anyway here is the ipconfig stats just to make sure everything checks out OK on both.

Working Laptop:

Code:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\Rob>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Andromeda
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : midco.net

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : midco.net
   Description . . . . . . . . . . . : Realtek RTL8168B/8111B Family PCI-E Gigab
it Ethernet NIC (NDIS 6.0)
   Physical Address. . . . . . . . . : 00-1B-38-AF-A6-23
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : midco.net
   Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
   Physical Address. . . . . . . . . : 00-1D-E0-4C-2A-DB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::bdce:1059:7d18:3cf2%8(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, April 10, 2009 12:56:21 PM
   Lease Expires . . . . . . . . . . : Sunday, April 12, 2009 9:24:29 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 24.220.0.10
                                       24.220.0.11
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.midco.net
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:2cb5:1f7d:e790:4705(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::2cb5:1f7d:e790:4705%9(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Rob>

Non-working laptop:

Code:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Gateway
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Mixed
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : midco.net

Ethernet adapter Local Area Connection:

        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
        Physical Address. . . . . . . . . : 00-E0-B8-92-DF-3F

Ethernet adapter Wireless Network Connection:

        Connection-specific DNS Suffix  . : midco.net
        Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
        Physical Address. . . . . . . . . : 00-14-A5-0E-16-1A
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.1.100
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.1.1
        DHCP Server . . . . . . . . . . . : 192.168.1.1
        DNS Servers . . . . . . . . . . . : 24.220.0.10
                                            24.220.0.11
        Lease Obtained. . . . . . . . . . : Saturday, April 11, 2009 09:26:18 AM

        Lease Expires . . . . . . . . . . : Sunday, April 12, 2009 09:26:18 AM

C:\Documents and Settings\Owner>
SmokeEater85911's Avatar
SmokeEater85911 SmokeEater85911 is offline
Member with 83 posts.
THREAD STARTER
 
Join Date: Mar 2008
11-Apr-2009, 07:03 PM #8
k i take it back the other laptop is selective.. sometimes it works others it doesnt.. any ideas???
JohnWill's Avatar
Computer Specs
Retired Moderator with 106,412 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
11-Apr-2009, 07:48 PM #9
Well, it sure looks like both have a good connection to the Internet. Any particular symptoms when it does and doesn't work?
SmokeEater85911's Avatar
SmokeEater85911 SmokeEater85911 is offline
Member with 83 posts.
THREAD STARTER
 
Join Date: Mar 2008
12-Apr-2009, 12:49 AM #10
when my wife wakes her laptop up, it wont connect, she has to "repair" it each time, and then it works. Now doesnt repairing assign a new IP address? Could there be conflicting IPs?
JohnWill's Avatar
Computer Specs
Retired Moderator with 106,412 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
12-Apr-2009, 09:30 AM #11
Repair duplicate IP address on network issue.
  1. Turn off everything on the network, ALL the machines and any other network device like network printers and NAS drives.
  2. Turn off the router and modem.
  3. Turn on the modem, wait for a steady data light.
  4. Turn on the router, wait two minutes.
  5. Turn on the network devices and computers, one at a time.

This issue is usually caused by resetting a router without resetting all the network connected devices.

Another issue that will cause duplicate IP addresses is assigning static IP addresses to devices that conflict with the router's DHCP address range. If you require static IP addressed devices on the network, they should be configured to be in the same subnet but outside the address range defined for the DHCP server.
TerryNet's Avatar
Computer Specs
Moderator with 65,702 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
12-Apr-2009, 09:41 AM #12
Networking doesn't always work after a computer is awakened from Standby/Sleep/Hibernate. Many times nothing short of a reboot will work. Attempted fixes are item #s 3, 4 and 5 in John's post # 4
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑