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Solved: New Computer Has Slow Internet connection, I have Hi-Speed Cable?

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Neo V's Avatar
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25-Apr-2009, 11:58 PM #16
To JohnWill:

These are the results. I did the test twice. I also noticed that there was some message about my IP address causing less detailed results"ish" because of my firewall.

If you could please, elaborate on how to configure the firewall for the important part of the test results? thanks.

Result links

http://www.dslreports.com/linequality/nil/2514363
http://www.dslreports.com/linequality/nil/2514363
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26-Apr-2009, 05:05 PM #17
I went to a friends house who has th same ISP as me. I brought my laptop and my cat 5 cable over there and posted his reply using his internet connecton. Everything works when I was at his house. No internt timeouts or lag in games.

I'm starting to think that the problem may be with modem...
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26-Apr-2009, 09:46 PM #18
The tests are mostly useless without the pings being enabled.

Connect directly to the modem with a single computer bypassing the router and run the line quality tests again.
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27-Apr-2009, 05:42 PM #19
I not sure how to do that because i already use a wired connection(no router...)


I have also noticed something important. My modem is abnormally hot. I asked my CET teacher about this and he said that the modem is suppose to be able to perform constantly and stay on with no problems. When I unplug the modem and use it when im only doing stuff on the internet the speeds are great and there are no problems...

I downloaded the the trackmania free game from www.trackmania.com and download speeds ranged from 10-800~Kb/s, it maintained an average speed of 500-600 Kb/s. The file size is 500MB~
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27-Apr-2009, 09:50 PM #20
The modem (really a modem/router), could simply be overheating, it's happened before. We may be looking at simply a defective device.

Direct a fan right onto the unit and see if that makes the problem go away. If so, it's time for a new modem/router.
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27-Apr-2009, 10:30 PM #21
Ok!, thanks for the help will do. I will post again soon if there are any changes in performance.
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28-Apr-2009, 05:53 PM #22
Ok, I opened all the windows in the room, and the 2 doors into the room. It is very well ventilated. I also posistion the modem vertically, put it between 2 porcilan cups full of ice(condensation from the cups would not interfere or short out the modem they are spaced accordinling and there is a napkin between those spaces and below the modem and cups) and they are to the left and right sides of the modem on its largest flat side( its retangular, about 4x6x1 1/2 inches). So hopefully the cooling will have some affect, but if it is a defect then their is nothing much i can do. It seems to run well with only a few disconnections for about 30mins to 1hr 30mins but after that it tapers off... and starts to disconnect from servers/internet in general, a lot.
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28-Apr-2009, 09:42 PM #23
Actually, forced air cooling right on the unit is the most effective.
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02-May-2009, 02:59 PM #24
I havn't been able to get a fan to cool the modem with, but cooling off the modem does not seem to do much about the performance. It only extends the initial period that the modem works effictiently. It only has few disconnections.
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02-May-2009, 03:06 PM #25
That sure indicates it's a heat issue. Time for a new modem.
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03-May-2009, 04:28 PM #26
Is their any type of modem you have in mind or would suggest? Because if I have to get a new modem, I'm going to get a new modem and a hub switch for multiple computers(laptop etc.)
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03-May-2009, 04:42 PM #27
Frankly, I'd buy a stand-alone modem and a separate router. It's much easier to diagnose issues when you can connect directly to the modem if you have network issues.
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10-May-2009, 09:42 PM #28
Quick questions,
If I buy a router and use it as a wired connection, will the connection speed be similar to a modem connection speed?
Or is a Wireless router the same thing as a modem, just with wireless capability?
Does a wireless router work with a ISP with Cable?

I was thinking about getting a wireless router and for the desktop using a wire(cat cable etc) as a connection to it and for the laptop the wireless connection. I don't know if i should just get a plain old modem or a wireless router.

Thnx
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11-May-2009, 10:30 AM #29
I've never seen any measurable difference in speed with or without a router on my connections, using DSL, cable, or my current fiber connection.

You'll need both a modem and a router. There are modem/router combinations, but again, I recommend the separate pieces for ease of problem diagnosis.
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Neo V's Avatar
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11-May-2009, 10:05 PM #30
Ok, I've got a router and a modem that I may possible purchase. Here are the links.

The modem:
http://accessories.us.dell.com/sna/p...9&sku=A1655657

The router:
http://accessories.us.dell.com/sna/p...9&sku=A0648591

I was wondering if those would be good for my system. I'm just wondering if all of this will be compatable with my system and if it is optimal/decent hardware.


Last edited by Neo V; 11-May-2009 at 10:10 PM..
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cable, internet, new computer, slow, slow cable internet

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