[Neo V]

Ok, i started it in safe mode and made this post in safe mode(also started a test in safe mode,) For some reason i instantly noticed 100% problem free performance in safe mode...

Anyway a previous(i think it was previous?* test has showed up with more results.




Here is the link to it
http://www.dslreports.com/linequality/nil/2550769
*note* these results are very much expected.


Here is the link to the results in safe mode /w net

http://www.dslreports.com/linequality/nil/2550915
*note*: this test came out perfectly clean. I think that internet access is perfectly fine in safe mode.

[Neo V]

Along with the above post...

I noticed that a lot of McAfees settings are turned off in safe mode.
Heres the list:

-Real-times scanning is disabled
-Spyware and potentially unwanted program scanning is disabled.
-Anti-Spam service is not running.
-IM scanning is disabled
-Script scanning is disable.
-Personal Info protection shut down unexpectedly and is now disabled.
-parental controls shut down unexpectedly and is now disabled.


Im think it may be the script scanning? not sure*

Hopefully all this info is very useful.

[JohnWill]

Well, the fact that things improve in Safe Mode clearly indicates something stepping on you in normal mode.

Do me a favor. Run a couple more tests in both Safe Mode and Normal Mode, just to make SURE we're on the right track here. I'd hate for you to go to a lot of trouble chasing this if it's just a fluke that it worked once in safe mode.

Next step, assuming that the tests hold up, start disabling groups of startup applications and services using MSCONFIG and rebooting and testing. Of course, the first thing I'd probably do is totally uninstall McAfee and see if that solves it. If so, you know where to look for the configuration problem that is causing it.

[Neo V]

Here are more results. These are not in safe mode /w net.


http://www.dslreports.com/linequality/nil/2551092
http://www.dslreports.com/linequality/nil/2551097
http://www.dslreports.com/linequality/nil/2551109
http://www.dslreports.com/linequality/nil/2551122

Hope they aren't links to tech guy

[Neo V]

Here are the results when in safe mode. Safe mode definitly fixes or removes whatever problem there is with my internet.

http://www.dslreports.com/linequality/nil/2551152
http://www.dslreports.com/linequality/nil/2551161
http://www.dslreports.com/linequality/nil/2551172
http://www.dslreports.com/linequality/nil/2551177

[JohnWill]

Well, it seems clear that something running in normal mode is the issue.

I'd use MSCONFIG and start disabling groups of startup applications and processes until you find a configuration that doesn't get errors.

[Neo V]

I did msconfig, and on system configuration under the start up tab i disabled everything by groups of 3, one group at a time. After each group was disabled I restarted the computer and tested to see if the internet was working, and it wasn't like it was in safe mode /w net,. The only one that i did not disable was "Microsoft Windows Operating System" because it sound very vital.

I can list the startup items if needed.

*note*, when i disabled McAfee it was still somwhat on for some reason. McAfee was on, but all of its settings were off. (I Have unistalled McAfee before, with the previous charter modem, but it did not fix anything.)

Question: Would disabled services under system config do anything.

I will also try doing so ^

[JohnWill]

I'd disable all the startup items in normal mode, then list what remains running in normal mode and again what runs in Safe Mode with Networking. Somewhere in the differences of that list you'll probably find the offending process.

[Neo V]

Ok, I did that and after about 3hrs,and*

I had to try and disable lots of things but, eventually I disabled some service called "Advanced Networking Service". When I turned it off or stopped it, everything started working fine. It surprises me that turning somthing of with that kind of name made it work but it, is working fine now(for now*). Connecting to servers works completly fine.

If there is anything about that service that I also need to know...

I hope means that this problem has just about been solved.

I may have to do more line quality tests?

[JohnWill]

I believe that's part of the Intel Proset wireless drivers. I've found references to simply disabling it if it causes problems, I'd set the service to "disabled" in Windows Services and see if that does the trick. If you still have problems, try a different version of the Intel software.

[Neo V]

Yea I got it disabled, and set to where it does not startup anymore. That seems to completly fix the problem.

[JohnWill]

I guess we can mark this one solved.


You can mark your own threads solved using the button at the top of the first page of the thread in the upper left corner.©

[Neo V]

Awsome. Thanks for all of the great help and support. I appreciate all that you have done JohnWill! Will mark solved.

[JohnWill]

No problem, glad we could finally get this one put to bed.