Solved: Printer on Network

BigJalapeno · 24-Apr-2009, 08:19 PM #1

Hello ya
Thanks in Advance,
I'm a new member and I'll stay in here

Alright, this is my problem..
I run win xp sp3
You see at my office, we have a printer, that we need to share to the network, we have 4 pc's, 1 desktop and 3 laptops, I created a network so we can share the printer, the network seems to be working fine because this laptop, can find the printer looking through the network name, when I go to control panel, fax and printers, add printer, I select browse for printer, and I'm able to see the printer under the network name...
But the other 2 laptops can't see it, I've tried everything that I think it will work but it doesn't...
Can anyone give me any ideas please?

I've tried this.. \\network name\printer name
Also.. Going to my network places, and looking for the printer there but it won't let me see the network info, I think it might be that the laptops are not connecting to the network, they're connected to the internet wireless, and when I go in the desktop, the one that has the printer plug'd in, I go to my network places and go, I can see the other 3 laptops plugged in, but I can only see the shared folders in this one, not the other 2 laptops.

Please help lol, its frustrating..

**TerryNet** · 24-Apr-2009, 08:36 PM #2

Do you have a network printer (connected directly to the router by ethernet or wireless) or a printer connected directly to one of the computers?

Please show for a computer that can connect to the printer and for one that cannot ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following commands:

nbtstat -n

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.

BigJalapeno · 27-Apr-2009, 06:46 AM #3

The printer is connected directly to a desktop, and the desktop is the host for the network if I could say.
I haven't been able to be at the location where the printer is so I can post the ipconfig/all information, but one question.
Just in case they don't match, what could I do?
Or do y'all have to look at it first?

mattig89ch · 27-Apr-2009, 09:00 AM #4

If your running XP Pro then bring up a folder (doesn't matter which) and go to Tools>Folder Options>View then scroll all the way down to the bottom and un-check the "Use simple file sharing" check box.

After that, then share out the printer, and try connecting to it again.

JohnWill · 27-Apr-2009, 09:12 AM #5

The answer to the IPCONFIG question is that we don't know what the action is until we see the results.

BigJalapeno · 30-Apr-2009, 08:17 AM #6

Ok sorry it took me sometime to get it
Here it is, this is the pc that works
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\b>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : BigJalapeno
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-14-A5-FF-29-72
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.6
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Thursday, April 30, 2009 12:02:30 PM

Lease Expires . . . . . . . . . . : Friday, May 01, 2009 12:02:30 PM

C:\Documents and Settings\b>

And this is the one that doesn't work

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\User>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Anne
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek RTL8187 Wireless 802.11g 54M
bps USB 2.0 Network Adapter #2
Physical Address. . . . . . . . . : 00-15-AF-11-04-0C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 30 April 2009 10:49:08 AM
Lease Expires . . . . . . . . . . : 01 May 2009 10:49:08 AM

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8168/8111 PCI-E Gigabit E
thernet NIC
Physical Address. . . . . . . . . : 00-19-21-AC-25-E2

C:\Documents and Settings\User>

BigJalapeno · 30-Apr-2009, 10:36 AM #7

Issue resolved, it happened to be the firewall, I disabled my kaspersky's firewall, and also windows, and it found the printer right away, thanks for the help tho, =]

**TerryNet** · 30-Apr-2009, 10:41 AM #8

The ipconfig /all outputs show that both PCs are connected to the same network.

Please show the nbstat -n for all 4 computers, and identify the one with the printer directly attached. These outputs should give a good clue whether the problem is NetBIOS or firewall(s). FWIW my suspicion is firewall(s).

BigJalapeno · 30-Apr-2009, 10:47 AM #9

C:\Documents and Settings\b>nbstat -n
'nbstat' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\b>nbstat-n
'nbstat-n' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\b>nbstat - n
'nbstat' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\b>nbstat-n
'nbstat-n' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\b>nbstat -n
'nbstat' is not recognized as an internal or external command,
operable program or batch file.

**TerryNet** · 30-Apr-2009, 11:23 AM **#10**

Sorry! It's nbtstat -n

I had it right in my post # 2, but misspelled above.

JohnWill · 30-Apr-2009, 12:18 PM **#11**

The issue is resolved with the firewall change?

You can mark your own threads solved using the button at the top of the first page of the thread in the upper left corner.©

BigJalapeno · 30-Apr-2009, 12:18 PM **#12**

Quote:

Originally Posted by TerryNet

Sorry! It's nbtstat -n

I had it right in my post # 2, but misspelled above.

Lol thanks
I figured out the problem tho
Thanks for all yo help =]

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