[ACC1999]

When I connect to our internet connection it is a computer-to-computer connection and there is no internet, just a connection.

[pedroguy]

Welcome to TSG:
You really have not given us any useful info to attempt to assist you.
Here is the basic info that will be needed to start any analysis.

The “Johnwill” need to know about your environment questionnaire:

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? Have you disabled all encryption on the router to see if you can connect that way? Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
__________________

[ACC1999]

Country: United States
ISP: Suddenlink cable modem
Speed: 10.00 mbps - 11.00 mbps
Modem:u10c018
Router: befw11s4
Connection: Wireless
Encryption: wep
Computer: All computers connected to the wireless network. Windows XP Pro (mine), Windows Vista Home (my dad), Mac OS X 10.5.6 (mom) connected directly with ethernet Windows Xp Home (mom)
Browser: mom - firefox, google chrome, internet explorer. dad - internet explorer, firefox. mine - internet explorer, google chrome

I hope it helps!

[JohnWill]

You stopped where you actually were supposed to describe the problem, test some different configurations, and post some diagnostic data.

Finish up what I asked for please.

[ACC1999]

while connected to the broken network...
ping 206.190.60.37: destination host unreachable (displayed 4 times)
ping yahoo.com could not fid host yahoo.com
nbtstat: failed to access driver

[ACC1999]

I will finish later.

[ACC1999]

I forgot where I left off... Start Over

[ACC1999]

I give up!

[JohnWill]

Originally Posted by ACC1999

I give up!

Well, I guess I'll give up too.

[ACC1999]

Thank You for trying to help!