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Solved: IPv4 Connectivity Local IPv6 Connectivity Limited


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SouthW's Avatar
SouthW SouthW is offline
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04-May-2009, 10:38 PM #1
Solved: IPv4 Connectivity Local IPv6 Connectivity Limited
A computer running Vista Home Premium (Service Pack 1) says IPv4 Connectivity: Local and IPv6 Connectivity: Limited whether I use a wireless connection or a Ethernet cable. It appears to be connected and has Excellent signal strength when I use wireless, but I cant ping anything. In Device Manager Microsoft 6to4 Adapter had a Code 10 - This device cannot start error. I disabled it thinking that it might be the problem. It didn't solve anything but I left it disabled. The other drivers seem happy. I also read that the Internet Protocol Version 6 isn't used so I unchecked it in the connection properties.

ipconfig when connected wirelessly (I can take another of the ENET connection if that would help) :

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Jennifer>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jennifer-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ip3networks.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : ip3networks.com
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-19-D2-4C-77-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.71.0.147(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.240.0
Lease Obtained. . . . . . . . . . : Monday, May 04, 2009 10:33:00 PM
Lease Expires . . . . . . . . . . : Monday, May 04, 2009 11:20:31 PM
Default Gateway . . . . . . . . . : 10.71.0.1
DHCP Server . . . . . . . . . . . : 10.71.0.1
DNS Servers . . . . . . . . . . . : 10.61.32.1
1.1.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ip3networks.com
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
Physical Address. . . . . . . . . : 00-16-36-F0-2D-49
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Any ideas?

Thanks
Elvandil's Avatar
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Experience: "Been through the mill."
04-May-2009, 11:05 PM #2
What is the problem? Chances are very small that your ISP supports IPv6, so no connectivity should be expected.
JohnWill's Avatar
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05-May-2009, 08:58 AM #3
Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output!

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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SouthW's Avatar
SouthW SouthW is offline
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05-May-2009, 05:01 PM #4
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Jennifer>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jennifer-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ip3networks.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : ip3networks.com
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-19-D2-4C-77-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.71.0.147(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.240.0
Lease Obtained. . . . . . . . . . : Tuesday, May 05, 2009 5:29:08 PM
Lease Expires . . . . . . . . . . : Tuesday, May 05, 2009 5:49:07 PM
Default Gateway . . . . . . . . . : 10.71.0.1
DHCP Server . . . . . . . . . . . : 10.71.0.1
DNS Servers . . . . . . . . . . . : 10.61.32.1
1.1.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ip3networks.com
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
Physical Address. . . . . . . . . : 00-16-36-F0-2D-49
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\Users\Jennifer>ping 10.71.0.147

Pinging 10.71.0.147 with 32 bytes of data:
Reply from 10.71.0.147: bytes=32 time<1ms TTL=128
Reply from 10.71.0.147: bytes=32 time<1ms TTL=128
Reply from 10.71.0.147: bytes=32 time<1ms TTL=128
Reply from 10.71.0.147: bytes=32 time<1ms TTL=128

Ping statistics for 10.71.0.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\Jennifer>ping 10.71.0.1

Pinging 10.71.0.1 with 32 bytes of data:
Reply from 10.71.0.1: bytes=32 time=22ms TTL=64
Reply from 10.71.0.1: bytes=32 time=22ms TTL=64
Reply from 10.71.0.1: bytes=32 time=22ms TTL=64
Reply from 10.71.0.1: bytes=32 time=21ms TTL=64

Ping statistics for 10.71.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 22ms, Average = 21ms

C:\Users\Jennifer>ping 10.61.32.1

Pinging 10.61.32.1 with 32 bytes of data:
Reply from 10.61.32.1: bytes=32 time=22ms TTL=64
Reply from 10.61.32.1: bytes=32 time=21ms TTL=64
Reply from 10.61.32.1: bytes=32 time=22ms TTL=64
Reply from 10.61.32.1: bytes=32 time=22ms TTL=64

Ping statistics for 10.61.32.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 22ms, Average = 21ms

C:\Users\Jennifer>ping 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Jennifer>ping yahoo.com

Pinging yahoo.com [69.147.114.224] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 69.147.114.224:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
TerryNet's Avatar
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Moderator with 66,897 posts.
 
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Location: Ottawa, IL
05-May-2009, 05:08 PM #5
Are you using a non-Windows firewall (security suite)? If so, please tell us which it is; uninstall it and see if it makes a difference.

Does any computer get internet access through that router?
SouthW's Avatar
SouthW SouthW is offline
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06-May-2009, 05:52 PM #6
I have Zone Alarm installed on both my computers. I disabled the one on my laptop when it stopped having an internet connection. Apparently shutting it down wasn't enough because I uninstalled and now it works. Thanks
TerryNet's Avatar
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Location: Ottawa, IL
06-May-2009, 07:29 PM #7
You're welcome. If you like ZoneAlarm you can now reinstall it and it will give you good service until the next little glitch. And now you know the routine to follow.
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