Pinged the remote host...did not recieve a response

ProblemProne · 03-Jun-2009, 08:07 PM #1

So i set up my computer on my schools network...everything worked fine..i was able to connect to their wireless network and i was able to use the ethernet cord in my room and was able to access the internet. i go to sleep one night, wake up the next and im getting:

"Local Area Only"
....Along with
"Cannot communicate with Primary DNS Server (85.255.116.154)"
ANDDD....
"Newtwork diagnostics pinged the remote host but did not receive a response."

Other computers work on the same Ethernet cord and Wireless...and my computer works on different networks like if i takle it home or something so i dont know what the problem is can someone help...i did the IPCONFIG/ALL thing in command prompt first without the ethernet plugged in and then with it as you can see below:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Kory>ipconfig/all

THIS IS WITH ETHERNET NOT PLUGGED IN..FURTHER DOWN IS WITH ETHERNET PLUGGED IN

Windows IP Configuration
Host Name . . . . . . . . . . . . : Kory-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-27-11-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : columbia.edu
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Etherne
t NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1B-24-C6-C3-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.Belkin
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{A392D69B-2D37-404A-9FBA-0A422D834
04E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
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*C:\Users\Kory>ipconfig/all

BELOW IS WITH ETHERNET PLUGGED IN!

Windows IP Configuration
Host Name . . . . . . . . . . . . : Kory-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : columbia.edu
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-27-11-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : columbia.edu
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Etherne
t NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1B-24-C6-C3-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::adc5:d532:6f89:6647%8(Preferred)
IPv4 Address. . . . . . . . . . . : 10.39.186.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, June 03, 2009 3:46:50 PM
Lease Expires . . . . . . . . . . : Thursday, June 04, 2009 3:46:49 AM
Default Gateway . . . . . . . . . : 10.39.186.1
DHCP Server . . . . . . . . . . . : 128.59.62.25
DNS Servers . . . . . . . . . . . : 85.255.116.154
85.255.112.16
Primary WINS Server . . . . . . . : 128.59.59.119
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.Belkin
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{A392D69B-2D37-404A-9FBA-0A422D834
04E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

someone please help..i saw that member Compaq__ was able to help someone with a similar problem but it was somewhat backwards compared to mine...alrighty thanks

ProblemProne · 03-Jun-2009, 08:49 PM #2

i tried doing:

ping 85.255.116.154

and this is what i came up with:

Pinging 85.255.116.154 with 32 bytes of data:
Reply from 10.39.186.15: Destination host unreachable.
Reply from 10.39.186.15: Destination host unreachable.
Reply from 10.39.186.15: Destination host unreachable.
Reply from 10.39.186.15: Destination host unreachable.

Ping statistics for 85.255.116.154:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss).

**TerryNet** · 03-Jun-2009, 10:31 PM #3

I'm gonna guess it's a non-Windows firewall or security suite. Do you have one? If so, which?

In the meantime try these repairs, 'cause I don't guess too good.

(From a JohnWill post)

TCP/IP stack repair options for use with Vista.

Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.

ProblemProne · 03-Jun-2009, 11:46 PM #4

should i do this while the ethernet is plugged in? or does it not matter? i think i have some symantec antivirus but no third party firewall that i know of...

ProblemProne · 04-Jun-2009, 12:06 AM #5

did the three repairs with the ethernet plugged in-rebooted....to no avail...connected to network...but no little globe AKA no internet

ProblemProne · 04-Jun-2009, 12:31 PM #6

i dont understand how this could have just happened out of nowhere when it was working perfectly fine just mere hours before the problem started and nobody had touched anything or changed any settings

ProblemProne · 04-Jun-2009, 06:08 PM #7

heavens to murgatroyd

**TerryNet** · 04-Jun-2009, 09:52 PM #8

Try both ethernet and wireless in Safe Mode with Networking. Try a ping of the adapter's IP, the Default Gateway and the (first) DNS server.

ProblemProne · 04-Jun-2009, 10:23 PM #9

tried safe mode to no avail dont know how to perform the other tasks you have mentioned

**TerryNet** · 04-Jun-2009, 11:07 PM **#10**

In post #2 you pinged the DNS server:

Quote:

ping 85.255.116.154

In Safe Mode with Networking ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following commands:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

PING 10.39.186.15 (or whatever your IPv4 address is now)

PING 10.39.186.1 (or whatever the Default Gateway is now)

PING 85.255.116.154 (or whatever the first DNS server address is now)

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.

ProblemProne · 05-Jun-2009, 12:22 AM **#11**

COULDNT FIND THE WIRELESS THAT I USED TO CONNECT TOO...BUT HERE IS WHAT I GOT OUT OF SAFE MODE:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Kory>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Kory-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : columbia.edu
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-27-11-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : columbia.edu
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Etherne
t NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1B-24-C6-C3-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::adc5:d532:6f89:6647%8(Preferred)
IPv4 Address. . . . . . . . . . . : 10.39.186.197(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, June 04, 2009 8:10:38 PM
Lease Expires . . . . . . . . . . : Friday, June 05, 2009 8:10:37 AM
Default Gateway . . . . . . . . . : 10.39.186.1
DHCP Server . . . . . . . . . . . : 128.59.62.25
DNS Servers . . . . . . . . . . . : 85.255.116.154
85.255.112.16
Primary WINS Server . . . . . . . : 128.59.59.119
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.Belkin
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{A392D69B-2D37-404A-9FBA-0A422D834
04E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.columbia.edu
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Kory>ping 10.39.186.197
Pinging 10.39.186.197 with 32 bytes of data:
Reply from 10.39.186.197: bytes=32 time<1ms TTL=128
Reply from 10.39.186.197: bytes=32 time<1ms TTL=128
Reply from 10.39.186.197: bytes=32 time<1ms TTL=128
Reply from 10.39.186.197: bytes=32 time<1ms TTL=128
Ping statistics for 10.39.186.197:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Users\Kory>ping 10.39.186.1
Pinging 10.39.186.1 with 32 bytes of data:
Reply from 10.39.186.1: bytes=32 time<1ms TTL=255
Reply from 10.39.186.1: bytes=32 time<1ms TTL=255
Reply from 10.39.186.1: bytes=32 time<1ms TTL=255
Reply from 10.39.186.1: bytes=32 time<1ms TTL=255
Ping statistics for 10.39.186.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Users\Kory>ping 85.255.116.154
Pinging 85.255.116.154 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 85.255.116.154:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\Kory>

ProblemProne · 05-Jun-2009, 02:16 AM **#12**

whats weird is that was the SECOND time i did it in safe mode but the first time i got a bunch of weird temporary ip6 things i have that saved if you need to see it

Couriant · 05-Jun-2009, 08:17 AM **#13**

Quote:

Originally Posted by ProblemProne

i tried doing:

ping 85.255.116.154

and this is what i came up with:

Pinging 85.255.116.154 with 32 bytes of data:
Reply from 10.39.186.15: Destination host unreachable.
Reply from 10.39.186.15: Destination host unreachable.
Reply from 10.39.186.15: Destination host unreachable.
Reply from 10.39.186.15: Destination host unreachable.

Ping statistics for 85.255.116.154:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss).

That means that the router/gatway does not know where the 85.x.x.x network is. And from what i can see, that 85 address is based in the Ukraine.

My guess is that since your machine works outside of the school, then the problem is with the school's router. I would suggest talking to them as it may be an internal issue.

(btw I get a timed out for that 85.x.x.x address too... Not good if it's a DNS server as it means its down)

JohnWill · 05-Jun-2009, 09:22 AM **#14**

The Ukraine DNS server address is MALWARE! That's a DNS redirection, you need to address that first!

ProblemProne · 05-Jun-2009, 02:36 PM **#15**

so how do i fix this...all other computers work off the same ethernet cord in the same socket in the wall...the problem has to be in my computer...im on diff computer now....yet in that same port with the same ethernet cord and everything...im gonna do the ipconfig/all on this...and yeah that 85.xxx doesnt come up instead its a 128.xx number....so the problem has to be with my comp right..not my school cuz every other computer works in my room

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