[D_Scooter55]

Ok, I have Windows Xp and a Linksys BEFW11s4 Wireless router. I am experiencing some problems with my DNS. When i go to the configuration page at http://192.168.1.1, and go to the DHCP settings, The DNS listings are all 0.0.0.0 . I tried typing in the DNS adress i get when i do the "ipconfig /all" in the command prompt, but it does not change anything. I am able to connect to the internet if I connect straight from the modem and do not use the router. I would like to know how to get my connection to work automatically, as it did before. And if i have to type in the DNS manually, I don't know what to use.

Please help.

[mjk3k]

Ok if you do an IPCONFIG it will give you the INTERNAL DNS not the external for the internet. use the DNS servers at OpenDNS to get you on the internet quickly http://www.opendns.com/ (i use them all the time) there alot after than my ISP's dns.

[JohnWill]

Perhaps if you told us the whole situation?



Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Make and exact model and hardware version of any other network equipment, like a repeater, a booster, hi-gain antenna, etc.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[D_Scooter55]

These are the results from the command prompt:


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\scott>PING 206.190.60.37
Pinging 206.190.60.37 with 32 bytes of data:
Reply from 206.190.60.37: bytes=32 time=22ms TTL=54
Reply from 206.190.60.37: bytes=32 time=22ms TTL=54
Reply from 206.190.60.37: bytes=32 time=22ms TTL=54
Reply from 206.190.60.37: bytes=32 time=23ms TTL=54
Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 23ms, Average = 22ms
C:\Documents and Settings\scott>PING yahoo.com
Pinging yahoo.com [209.131.36.159] with 32 bytes of data:
Reply from 209.131.36.159: bytes=32 time=81ms TTL=52
Reply from 209.131.36.159: bytes=32 time=82ms TTL=52
Reply from 209.131.36.159: bytes=32 time=81ms TTL=52
Reply from 209.131.36.159: bytes=32 time=82ms TTL=52
Ping statistics for 209.131.36.159:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 81ms, Maximum = 82ms, Average = 81ms
C:\Documents and Settings\scott>NBTSTAT -n
Local Area Connection:
Node IpAddress: [24.145.212.156] Scope Id: []
NetBIOS Local Name Table
Name Type Status
---------------------------------------------
FAMILY <00> UNIQUE Registered
FAMILY <20> UNIQUE Registered
MSHOME <00> GROUP Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered
\Device\NetBT_Tcpip_{81FBB1BB-1D16-45E9-9F90-169E0F19D397}:
Node IpAddress: [0.0.0.0] Scope Id: []
No names in cache
C:\Documents and Settings\scott>IPCONFIG /ALL
Windows IP Configuration
Host Name . . . . . . . . . . . . : FAMILY
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Peer-Peer
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : earthlink.net
Ethernet adapter {81FBB1BB-1D16-45E9-9F90-169E0F19D397}:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Nortel IPSECSHM Adapter - Packet Sch
eduler Miniport
Physical Address. . . . . . . . . : 44-45-53-54-42-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : earthlink.net
Description . . . . . . . . . . . : Intel(R) 82566DM-2 Gigabit Network C
onnection
Physical Address. . . . . . . . . : 00-1E-4F-D7-9C-2C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 24.145.212.156
Subnet Mask . . . . . . . . . . . : 255.255.255.192
Default Gateway . . . . . . . . . : 24.145.212.129
DHCP Server . . . . . . . . . . . : 10.46.0.1
DNS Servers . . . . . . . . . . . : 207.69.188.186
207.69.188.187
Lease Obtained. . . . . . . . . . : Thursday, June 18, 2009 11:58:41 AM
Lease Expires . . . . . . . . . . : Thursday, June 18, 2009 3:58:41 PM
C:\Documents and Settings\scott>


It is a wired connection, I am not sure if the wireless works or not though. I have directly connected with the cable modem and it worked fine, so it appears to be a router problem. I am not sure about a lot of the stuff you asked......I am only 16 ....

[JohnWill]

The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems.

Since you connect with an automatic IP address to the modem, this one should work for you as well.

Note that the wireless encryption and channel selection will have to be done after the basic wired connection is established, the first step is to get wired connections working.

• Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
• Turn off everything, the modem, router, computer.
• Connect the modem to the router's WAN/Internet port.
• Connect the computer to one of the router's LAN/Network ports.
• Turn on the modem, wait for a steady connect light.
• Turn on the router, wait for two minutes.
• Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[D_Scooter55]

Hey I tried what you told me and it worked......also......I think i may of discovered that the whole thing was just a stupid mistake. While i was unplugging my ethernet cords, one for the computer and one for my xbox, I found out that the ethernet coming out of my 3rd router port, went through a tangled mess of cords and then ended up in the 4th router port. So it was not connected to the computer at all.

Thanks for the help!

[JohnWill]

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