There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Networking
Tag Cloud
backup bios boot bsod computer connection crash dell driver drivers email error excel firefox freeze hard disk hard drive hardware hijackthis internet kb977165 keyboard laptop linksys macro malware network outlook outlook 2003 outlook 2007 password problem recovery router server slow sound toshiba trojan usb video virus vista vpn windows windows 7 windows vista windows xp wireless youtube
Search
Search for:
Tech Support Guy Forums > Internet & Networking > Networking >
Solved: Cannot connect to the Internet (both wireless and wired)

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

Closed Thread
 
Thread Tools
scrambledeggs727's Avatar
Junior Member with 2 posts.
 
Join Date: Jul 2009
02-Jul-2009, 05:34 AM #1
Solved: Cannot connect to the Internet (both wireless and wired)
I am running Windows Vista, on a Compaq.

I am using a d-link DI-524 router, which has been working fine, and still continues to work for the other PC. The wireless function (wi-fi) is also working well, as the MAC laptop and the iPod touch are able to connect to the internet.

I use Static DHCP for the PC in order to open ports for it. I do not use the same feature for the Compaq, but instead enable DHCP to distribute IP addresses to the Compaq.

So the problem is, starting last week, out of the blue, the internet in the Compaq stopped working. When I used the Windows Diagnostics, it said that there might be a DNS problem. There is only Local Connectivity when I connect both Wired-ly or wirelessly. I know this since I am able to access the router's Web Configuration.

Please help me fix this! Thank you in advance.
JohnWill's Avatar
Computer Specs
Moderator with 102,066 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
02-Jul-2009, 07:25 AM #2
The fact that wired and wireless both have the issue points to a likely stack corruption issue.



TCP/IP stack repair options for use with Windows Vista.

Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

In the command prompt window that opens, type type the following commands:

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.




See if that changes the symptoms.
__________________
Remember: Data you don't have at least two copies of is data you don't care about.

Microsoft MVP - User Desktop Experience
scrambledeggs727's Avatar
Junior Member with 2 posts.
 
Join Date: Jul 2009
03-Jul-2009, 04:35 AM #3
Thanks for your reply. The internet just suddenly started working today, after a week and a half of malfunctioning. I'll try your tips if ever it doesn't connect again.

Once again, thank you!
JohnWill's Avatar
Computer Specs
Moderator with 102,066 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
03-Jul-2009, 12:02 PM #4
You can mark your own threads solved using the button at the top of the first page of the thread in the upper left corner.©
Closed Thread Bookmark and Share   techguy.org/839885

Tags
cannot access websites, connection limited, router

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 12:29 AM.
Copyright © 1996 - 2010 TechGuy, Inc. All rights reserved.
Powered by Cermak Technologies, Inc.