Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Networking Networking
Search Search
Search for:
Tech Support Guy > > >

"wireless connection unavailable"


(!)

gj_powell's Avatar
gj_powell gj_powell is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2009
03-Jul-2009, 01:45 PM #1
"wireless connection unavailable"
I just reformatted the hard drive of my PC, using genuine XP pro, and I installed the drivers that came with my Abit IT7 motherboard. Now I am trying to get on the internet with a Belkin n1 wireless adapter. I installed the Belkin driver from Belkin's support page, and the adapter now recognizes that there are networks available. When I clicked on the network that I will be using, the computer asked me for a key, not a password. I went into advanced settings, changed authentication to open, changed encryption from hex key to password, typed the password and saved the changes. I went back into advanced again after that and changed the authentication back to WPA2-PSK, which somehow translated the password into a 10 digit hex key for me.

I still can't get on the internet. When I hit connect under the WPA2-SPK authentication, the bubble on the network icon at the bottom of the screen immediately says, "Wireless Network Connection 2 / connected to: Davies / signal: excellent". After about five seconds of being 'online' the bubble changes and says, "wireless connection 2 not available". I go into network connections and it says the same thing on one of the network icons: wireless connection unavailable. 1394 and 1394 connection 2 are both enabled but when I right click to repair them the message says, "TCP/IP not enabled". I don't know if TCP/IP has anything to do with wireless.

The guy who helped me build my computer thinks my problem is that I need to update USB drivers. I surfed for Abit IT7 USB drivers and didn't come up with anything clear.

Help.
pedroguy's Avatar
Computer Specs
Member with 6,523 posts.
 
Join Date: Jan 2001
Location: Avalon,Catalina Island,Ca.
Experience: Intermediate
03-Jul-2009, 01:57 PM #2
Welcome to TSG.
Here are two things to look at relative to TCPIP.

staart/run type in services.msc.
Make sure tcpip netbios helper is enabled.

And,2 variations :

To enable netbios over tcpip


Select Start > Settings > Network Connections.
• Double-click the Connection icon of the connection you wish to modify to open the Local Area Connection Status window.
• Click the Properties button to open the Local Area Connection Properties window.
• Click to highlight Internet Protocol (TCP/IP).
• Click the Properties button to open the Internet Protocol (TCP/IP) Properties window.
• TCP/IP Properties window, IP Address tab
• Select Obtain an IP address automatically.
• Select Obtain DNS server address automatically.
• Click OK to return to the Local Area Connection Properties window.
• Click OK to return to the Network Connections window.
_
Enable NETBIOS over TCP/IP for 2K/XP
1. Right click the network properties for the connection in question.
2. Select Properties
3. Right click your Internet Connection (ex. Local Area Connection)
4. Select Properties
5. Make sure Client for Microsoft Networks, and File and Print Sharing for Microsoft Networks are SELECTED.
o Highlight Internet Protocol (TCP/IP)
o Click Properties
o Click Advanced
o Select the WINS Tab Above
o Make sure Enable NetBIOS over TCP/IP is SELECTED
6. Click OK and Close Network Connections Window.

Have you tried just using WPA instead.?
gj_powell's Avatar
gj_powell gj_powell is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2009
03-Jul-2009, 03:10 PM #3
Thanks pedroguy.

I've done what you said and still "no connection available". I forgot to mention before, when I open the Belkin Network Utility and attempt to connect, I'm told through this software that my computer is connected, but still, in network connections it says 'wireless connection not available', and I can't get online. Also, I might add that when I right-click on the 1394 connections, they say that I'm 'connected' and the clock is ticking away. If the Belkin can detect wireless networks and attempt to connect to them, it wouldn't be the Belkin drivers would it? Should I run a special network setup wizard? Look for USB drivers? Install a windows service pack? I have an Abit IT7 motherboard that is about 7 years old.

My neighbor and I are sharing an internet connection, of which he is the moderator. I know that his broadcast is fine because I'm accessing it right now on my laptop. When I connected the other day it simply prompted me for the password, I typed it in, and got online. Not so with the PC and Belkin set up.

I tried switching the authentication to WPA but a warning comes up saying, 'please choose a valid certificate'. What is that? The only way I get any sort of positive response from my computer is when I try to connect using WPA2-PSK through the Belkin utility.
pedroguy's Avatar
Computer Specs
Member with 6,523 posts.
 
Join Date: Jan 2001
Location: Avalon,Catalina Island,Ca.
Experience: Intermediate
03-Jul-2009, 03:52 PM #4
Ok:So did you follow the above checklist and everything is as it should be and the necessary services are active ?
Is this a home built pc or ??
Generally,when you have device issues after a reformat/re-install,it turns out to be a device driver or chipset driver issue.
If store bought,the best place to check is on the makers web site.
Have you tried this hardwaired into the router and modem?

Let's take a look at device manager.like so
Let’s take a look at the status of the network adapters

Device manager:

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
4. Adapter status should be “working properly and enabled”

Also,report any other devices(usb,etc) that appear in error status.

Then,let's check the network view of the pc that cannot access the net.Like so.

From a Johnwill post on the Networking Forum

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address> For addresses,follow instructions below….

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING www.yahoo.com
Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. IPV4 for Vista

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
______
gj_powell's Avatar
gj_powell gj_powell is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2009
04-Jul-2009, 02:05 AM #5
Yes, I followed the previous checklist.

This is a home-built PC with an Abit IT7 motherboard. I have installed the Abit drivers from the installation disk.

I have not tried to hard-wire the connection. I have access to wireless only because I will be using my neighbor's internet.

I just now installed windows service pack 2.

1. The list under network adapters is as follows:
1394 Net Adapter
1394 Net Adapter #2
Belkin N1 Wireless USB Network Adapter #2
Realtek RTL8139/810X Family Fast Ethernet NIC

2. There are no red X's under network adapters

3. Yes, some devices have yellow exclamation points. These:

Under "other devices":
(!) Multimedia Audio Controller
(!) PCI Input Device

Under Universal Serial Bus controllers
(!) Intel PCI to USB Enhanced Host Controller
(!) VIA PCI to USB Enhanced Host Controller

4. All other devices seem to be working fine.

Here is the second part of your request:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : geoff-7zg64betw
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810X Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-50-8D-A8-17-D9

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft TV/Video Connection
Physical Address. . . . . . . . . : 00-00-00-00-00-00
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 0.1.0.5
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :

Ethernet adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Belkin N1 Wireless USB Network Adapt
er #2
Physical Address. . . . . . . . . : 00-17-3F-3B-21-00

C:\Documents and Settings\Administrator>PING 0.1.0.5

Pinging 0.1.0.5 with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 0.1.0.5:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Administrator>PING www.yahoo.com
Ping request could not find host www.yahoo.com. Please check the name and try ag
ain.

C:\Documents and Settings\Administrator>
pedroguy's Avatar
Computer Specs
Member with 6,523 posts.
 
Join Date: Jan 2001
Location: Avalon,Catalina Island,Ca.
Experience: Intermediate
04-Jul-2009, 09:14 AM #6
OK:The Ipconfig shows that you have no connectivity to the Belkin USB adapter,and it shows status enabled and working properly ?

I might take a look at the error status of the USB controllers,and see what that's about.
JohnWill's Avatar
Computer Specs
Retired Moderator with 106,412 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
04-Jul-2009, 09:22 AM #7
You need to install the chipset drivers at a minimum, then I'd reinstall the network drivers as well.
gj_powell's Avatar
gj_powell gj_powell is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2009
04-Jul-2009, 02:32 PM #8
I've already installed the Intel chipset driver from the Abit disk. Abit's page doesn't seem to have drivers specifically for the IT7, so what am I looking for?
gj_powell's Avatar
gj_powell gj_powell is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2009
05-Jul-2009, 02:17 PM #9
I installed the Intel chipset drivers from abit's page and reinstalled the LAN driver as well. Still in the same boat. Wireless connection unavailable.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
abit, belkin wireless, it7 usb, wireless connection

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑