Solved: Printer has gone "off line"

Niagara Lady · 05-Jul-2009, 03:11 PM #1

Can someone help me? I'm stuck and need to get some documents printed ASAP. I am using an HP officejet 6310 and a wireless HP dv4 Notebook. It will not print and it is showing the printer as being "off line". How do I get it back "on line"?

JohnWill · 05-Jul-2009, 05:44 PM #2

Is the printer networked or connected directly to the machine?

**TerryNet** · 05-Jul-2009, 08:44 PM #3

Sometimes all it takes is to go into Printers, right click on the printer, and select 'use online.'

Niagara Lady · 05-Jul-2009, 11:26 PM #4

Thanks, JohnWill. The computer is networked. I worked around the problem by deleting the printer and then reinstalling it. Thanks again for your prompt response. Niagara Lady

Niagara Lady · 05-Jul-2009, 11:28 PM #5

Thanks TerryNet. It is up and running again. I deleted the printer and then reinstalled it. Thanks again.

JohnWill · 06-Jul-2009, 02:45 PM #6

Glad you got it running.

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