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Signal strength = good, Internet Connection = BAD!

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DeniseInCambs's Avatar
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26-Jul-2009, 09:37 AM #1
Question Signal strength = good, Internet Connection = BAD!
I've been using the wireless modem with my laptop with great success for some months. But all of a sudden it's really giving me jip.

I will be surfing away wirelessly in the room above the modem and it will lose connection, going from limited connectivity to no connectivity at all. And sometimes when it is connected the browsing is really sluggish. But then at other times it's fine.

The modem is still in the same place it's always been, and the cordless phone I have is in exactly the same place. Nothing new is near it that could be causing conflict.

The only thing I can suggest is that my next door neighbour has just had his broadband line reconnected and is using a wireless modem. The reason I think it may be this is because I had the same problem several months ago, but then it just corrected itself and has been working perfectly fine until now. I think (although cannot be sure) that this tallies with when my neighbour lost his broadband line. Is it possible it could be that?

Also, I recently upgraded to IE8, have been racking my brain to try and remember if the problem started at the same time, but I don't think it did.

I'll be massively grateful for any advice offered as it's driving me up the wall... what's the point of paying for a wireless modem and laptop if I have to sit within 2 meters of the bloomin' modem at all times?!?

Thanks in advance

Denise xx
JohnWill's Avatar
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26-Jul-2009, 11:12 AM #2
Try changing the channels on the router, my favorite picks are channels 1, 6, or 11 in the US.
DeniseInCambs's Avatar
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26-Jul-2009, 11:18 AM #3
Okay, how?

By the way, am in England
JohnWill's Avatar
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26-Jul-2009, 11:31 AM #4
It's in the router setup. Since you didn't share the make and model of the router, it's hard to be specific.
DeniseInCambs's Avatar
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26-Jul-2009, 11:38 AM #5
I have a netgear DG834G router
DeniseInCambs's Avatar
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26-Jul-2009, 11:48 AM #6
No worries, just found it... have changed the channel so fingers crossed it'll work, it was set to "auto channel select".
JohnWill's Avatar
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26-Jul-2009, 12:53 PM #7
IMO, auto channel select is the worst of all choices! It never seems to make a good decision, at least when I've seen it used.
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