Mourning the loss of our friend, WhitPhil.
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Networking
Tag Cloud
access audio black screen blue screen boot bsod connection crash dell desktop driver drivers dvd email error excel excel 2003 firefox hard drive hardware hijackthis internet keyboard laptop malware monitor motherboard network networking outlook problem recovery router safe mode screen slow sound spyware trojan upgrade vba video virus vista vundo windows windows 7 windows vista windows xp wireless
Search
Search for:
Tech Support Guy Forums > Internet & Networking > Networking >
Can't obtain an IP address...

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

Closed Thread
 
Thread Tools
uchow10's Avatar
Computer Specs
Junior Member with 19 posts.
 
Join Date: Sep 2008
30-Jul-2009, 05:11 PM #1
Can't obtain an IP address...
Hello,

I have a network setup so that a wireless router is connected to my westell versalink. This enables my network to be wireless. Everything works and I set it so that the versalink is the DHCP server and assigns IP addresses. However whenever I try to connect my laptop via wireless, it keeps saying unable to obtain IP address. So to get it to work I have to unplug the wireless router (turn it off) and replug it to make it work. Is there a way to solve this so I don't have to do that? I disable the wireless router to act as a DHCP server so there shouldn't be any conflicts with the versalink. However I did set the wireless router IP address to be within the range of the DHCP addresses...But this shouldn't cause any problems, right?

Anyway please help! I am tired of unplugging and plugging ARGH
cwwozniak's Avatar
Distinguished Member with 17,047 posts.
 
Join Date: Nov 2005
Location: McHenry, IL - USA
Experience: Enough to be dangerous
30-Jul-2009, 05:53 PM #2
Quote:
Originally Posted by uchow10 View Post
However I did set the wireless router IP address to be within the range of the DHCP addresses...But this shouldn't cause any problems, right?
That could be a very big problem if the DHCP server tries to assign that address to a computer on the system. The wireless router needs to have an IP address within the westell versalink's subnet range but out of the DHCP range.

EDIT: You may also get the same error message if you are using encryption on the wireless access point and your computer is attempting to use an invalid key.
__________________
Chuck W.
uchow10's Avatar
Computer Specs
Junior Member with 19 posts.
 
Join Date: Sep 2008
30-Jul-2009, 06:04 PM #3
Quote:
Originally Posted by cwwozniak View Post
That could be a very big problem if the DHCP server tries to assign that address to a computer on the system. The wireless router needs to have an IP address within the westell versalink's subnet range but out of the DHCP range.

EDIT: You may also get the same error message if you are using encryption on the wireless access point and your computer is attempting to use an invalid key.

actually...i apologize as I didnt check properly. The IP address of the wireless router is in fact out of the DHCP range. But what does it mean to be within the same subnet range? Although I am not sure about that, the internet configuration does work but it is just when i turn on laptop it has difficulty receiving an IP address from the versalink.

In regards to encryption...I am indeed using the right key.

so can are there any suggestions as to why it does this?

Last edited by uchow10 : 30-Jul-2009 10:35 PM.
cwwozniak's Avatar
Distinguished Member with 17,047 posts.
 
Join Date: Nov 2005
Location: McHenry, IL - USA
Experience: Enough to be dangerous
30-Jul-2009, 11:22 PM #4
Exactly how is all of your network hardware interconnected? One of our moderators, JohnWill has a pretty good write up on how to interconnect and configure two routers (or a modem/router and a wireless router). An advanced search on the TSG site for his username and the terms SOHO and router should find find one of his posts.
__________________
Chuck W.
JohnWill's Avatar
Computer Specs
Moderator with 96,644 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
31-Jul-2009, 08:31 AM #5
Connecting two (or more) SOHO broadband routers together.

Note: The "primary" router can be an actual router, a software gateway like Microsoft Internet Connection Sharing, or a server connection that has the capability to supply more than one IP address using DHCP server capability. No changes are made to the primary "router" configuration.

Configure the IP address of the secondary router(s) to be in the same subnet as the primary router, but out of the range of the DHCP server in the primary router. For instance DHCP server addresses 192.168.0.2 through 192.168.0.100, I'd assign the secondary router 192.168.0.254 as it's IP address, 192.168.0.253 for another router, etc.

Note: Do this first, as you will have to reboot the computer to connect to the router again for the remaining changes.

Disable the DHCP server in the secondary router.

Setup the wireless section just the way you would if it was the primary router, channels, encryption, etc.

Connect from the primary router's LAN port to one of the LAN ports on the secondary router. If there is no uplink port and neither of the routers have auto-sensing ports, use a cross-over cable. Leave the WAN port unconnected!

This procedure bypasses the routing function (NAT layer) and configures the router as a switch (or wireless access point for wireless routers).

For reference, here's a link to a Typical example config using a Netgear router
__________________
Remember: Data you don't have at least two copies of is data you don't care about.

Microsoft MVP - User Desktop Experience
uchow10's Avatar
Computer Specs
Junior Member with 19 posts.
 
Join Date: Sep 2008
31-Jul-2009, 01:38 PM #6
My versalink has DHCP server enabled so it gives out ip addresses. My wireless router is connected to the versalink similar to JohnWill's guide. So the only purpose of the wireless router is to give wireless capability to my network (so DHCP is disabled). I assigned my versalink an IP address of 172.31.1.1 while my wireless router has an IP of 172.31.1.10. And the DHCP on versalink ranges from 172.31.1.100 to 172.31.1.254. So I think it does fall within the same subnet and out of the DHCP range.

The network itself is fine. But again the problem is that the laptop has difficulty obtaining an IP address from versalink via wireless. So far my only solution is to reset the wireless router each time I start the laptop in order to obtain an IP address from versalink.
Billyd65's Avatar
Member with 80 posts.
 
Join Date: Apr 2008
Location: Florida's Gulf Coast
Experience: Advanced
31-Jul-2009, 01:55 PM #7
Having a similar setup using Linksys routers, I set the DHCP server on the wired only off and utilize the DHCP server in the wireless to serve any clients that need to connect. Works well for me though YMMV
uchow10's Avatar
Computer Specs
Junior Member with 19 posts.
 
Join Date: Sep 2008
31-Jul-2009, 02:34 PM #8
im guessing it might be because my router is acting faulty...well in any case i guess its alright...ill just reset the wireless whenever i connect using my laptop....
TerryNet's Avatar
Computer Specs
Moderator with 27,125 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
31-Jul-2009, 02:52 PM #9
Make sure you have the latest wireless driver. If the adapter is integrated the driver should come from your PC manufacturer's web site.

Make sure you have the latest firmware for the wireless router. Then reset it to factory default settings and reconfigure it.

If still no good you might want to try the same for the primary router.

This problem is after a boot or a restart, not after awakening from Standby/Sleep or hibernate, right?
uchow10's Avatar
Computer Specs
Junior Member with 19 posts.
 
Join Date: Sep 2008
31-Jul-2009, 03:31 PM #10
Quote:
Originally Posted by TerryNet View Post
This problem is after a boot or a restart, not after awakening from Standby/Sleep or hibernate, right?
Yes it only happens when I boot the computer because it needs to get a new IP.
Closed Thread Bookmark and Share

Tags
ip address

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 09:20 AM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
Powered by Cermak Technologies, Inc.