 | Junior Member with 4 posts. | | Join Date: Aug 2009 Experience: computer savvy, no hacker | | Windows Explorer crash when modifying network settings I have not been able to connect to the Internet using the network I set up a few weeks ago. I'm using a Linksys G router and Scientific Atlanta modem.
Whenever I try to connect, I get the error "Windows cannot connect" for various reasons. Previously it was "Windows received no response from the wireless networking point" which perplexes me since it detects network strength at 5 bars. Now the error is "Network settings saved on this computer do not match those required by the network."
When I try to modify the encryption key saved in the Network and Sharing Center, right after I click "Save," I get an error that says "Windows Explorer has stopped working" and that Windows is trying to fix the problem. Then Explorer crashes, disappears and reboots.
I appreciate any help-- I'm at my wits' end trying to figure out the problem here. | | Moderator with 96,644 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience | | This is a Windows installation corruption issue of some sort. I'd try an SFC pass.
What version and patch level of Windows are you using? | | Junior Member with 4 posts. | | Join Date: Aug 2009 Experience: computer savvy, no hacker | | I'm using Windows Vista Home (under duress, not by choice). What do you mean by patch level? The last update Windows installed was KB97065, which I see has something to do with time zone correction. Looking at the update history, there are a lot of failed updates.
Also, what is an SFC pass? I guess I'm not as savvy as I thought. Thanks for the help, JohnWill. | | Moderator with 96,644 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience | | | | | Moderator with 27,124 posts. | | Join Date: Mar 2005 Location: Ottawa, IL Experience: Intermediate to Advanced | | Right click on Computer - Properties. That should show a page which will include whether you have Vista Home Basic or Vista Home Premium and the Service Pack (SP) level. | | Junior Member with 4 posts. | | Join Date: Aug 2009 Experience: computer savvy, no hacker | | Thanks-- it told me I had 838 problems to be fixed...then I called Linksys and they were able to fix my connection via remote access for ten dollars
Do you recommend buying the full version of the Uniblue software? 838 is a frighteningly large number. | | Moderator with 96,644 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience | | SFC sees that many issues? WOW! I've never seen anything like that, care to post a screen shot so we can see what you're seeing? | | Junior Member with 4 posts. | | Join Date: Aug 2009 Experience: computer savvy, no hacker | | Actually, 828. I can't put the image on here because it's not hosted, and the "add image" button asks for a URL... | | Moderator with 96,644 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience | | To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to TSG, open the full reply window and use the Manage Attachments button to upload it here.
__________________ Remember: Data you don't have at least two copies of is data you don't care about. Microsoft MVP - User Desktop Experience |  THIS THREAD HAS EXPIRED.
Are you having the same problem?
We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.
|
Smart Search
| Find your solution! | |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | | |  WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
| You Are Using: |
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 06:02 AM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd. | |
|