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two computers at home. wireless+wired

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mens's Avatar
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Join Date: Sep 2009
Experience: Intermediate
06-Sep-2009, 10:51 PM #1
Post two computers at home. wireless+wired
Hello everyone!
I'm having a problem with my internet connection. I moved into a new apartment and now have Comcast high-speed internet. I have two computers: a laptop (vista, a wireless connection to the internet) and a desktop (xp, a wired connection). The speed seems OK whenever my family uses both computers at the same time (surfing the net or checking e-mail). But when someone turns on online TV on the laptop, the internet connection slows down dramatically on the desktop computer(the speed on the laptop doesn't really slow down). Sometimes I need to wait 30 seconds before a page opens. Sometimes I can't even open a webpage; the web browser (mozilla ff 3.5) says "Oops! This link appears to be broken." and "DNS error - cannot find server". I really don't know what's wrong with it.

My modem is:
Motorola Surfboard SB5101 Cable Modem
My wireless router is:
Belkin N Wireless Router

Please, halp me with my problem. Thank you.
Squashman's Avatar
Trusted Advisor with 18,706 posts.
 
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06-Sep-2009, 10:53 PM #2
Streaming Video to a computer consumes a lot of bandwidth. What is your connection speed?
mens's Avatar
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06-Sep-2009, 11:01 PM #3
in my contract it says that my internet connection can be up to 10 Mbps. when I checked it on http://www.speedtest.net/ with TV turned on it was 12 Mbps, without having TV turned on it was 17 Mbps.
JohnWill's Avatar
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07-Sep-2009, 01:37 PM #4
You need to configure QoS in the router I would guess, it sounds like the streaming video is getting priority.
mens's Avatar
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07-Sep-2009, 02:08 PM #5
thanks JohnWill, I'll try that!
mens's Avatar
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Junior Member with 14 posts.
 
Join Date: Sep 2009
Experience: Intermediate
10-Sep-2009, 11:27 PM #6
well, I tried to play around with the router settings, both computer and router firewalls, but I'm still having the same problem. Sometimes it kinda works... slowly, have to wait 5-7 seconds before a page loads. However sometimes I'm getting "could not load the page". I need your help guys
mens's Avatar
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Junior Member with 14 posts.
 
Join Date: Sep 2009
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11-Sep-2009, 10:31 PM #7
does anyone have a clue what's going on with my internet connection?
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connection, online, wired, wireless

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