[Neilroid]

Hey, I am currently trying to fix a problem which has had me stuck for nearly a month now.

Basically I have just moved house and have taken my laptop and music production PC with me. About a month ago I got a BT Home Hub installed for my broadband.

The problem is I cant get my laptop to connect to the internet. I am using the internet at my old house to write this thread using a usb modem which works fine, however, at my new place it has to connect via ethernet or wireless.

I dont get the 2 overlapping screens in the system tray and also in network connections there is no wireless connection. Even when I connect via ethernet the laptop does not detect that it is plugged in.

I have rebooted windows but still I have the same problem. I am pretty sure I have a wireless card in my laptop(Dell Inspiron 9400) but even if I dont then ethernet should work.

Any ideas why?!?!?!?!?!

by the way when I try a ping test I get the error: Destination Host Unreachable. Can this be fixed?

Appreciate any help.

SPECS:

Dell Inspiron 9400
Intel Centrino Duo
Windows XP Home Edition

[JohnWill]

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.



Next, let's see this for the machine in question when using a wired connection.

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 74.125.45.100

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.