[Padishar]

Hello, I hope someone can help me with this:

The internet works great for a while, then it just crashes. Sometimes repairing the connection will work to load half a web page, but rebooting the router actually makes it work anywhere from 2 hours to 10 minutes. Restarting the computer also seems to have the same effect as rebooting the router, most of the time.

I am a tenant in a basement room sharing the 15mbps line with 3 other people. One of the other tenants confirmed that the internet crashes for him as well.
I have a PS3 sitting on top of my desktop that the internet works on most of the time, which I reboot the router from. However, sometimes my PS3 loses connection, and I can't even reboot the router.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

E:\Documents and Settings\G Man>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : blackmesahive
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : vf.shawcable.net

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address. . . . . . . . . : 00-15-58-47-79-3E

Ethernet adapter {AB704CEF-553A-4AAB-8D8E-CBE66138A3AA}:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : TAP-Win32 Adapter V9 - Packet Scheduler Miniport
Physical Address. . . . . . . . . : 00-FF-AB-70-4C-EF

Ethernet adapter {12E8EF81-01F0-4E38-8C1C-7374044576D5}:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : TAP VPN Adapter - Packet Scheduler Miniport
Physical Address. . . . . . . . . : 00-FF-12-E8-EF-81

Ethernet adapter Wireless Network Adapter:

Connection-specific DNS Suffix . : vf.shawcable.net
Description . . . . . . . . . . . : D-Link DWA-552 XtremeN Desktop Adapter
Physical Address. . . . . . . . . : 00-19-5B-55-1A-56
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.198
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : ?
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
?
?
?
Lease Obtained. . . . . . . . . . : Sunday, September 20, 2009 9:25:04 PM
Lease Expires . . . . . . . . . . : Monday, September 21, 2009 9:25:04 PM

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : ?
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

E:\Documents and Settings\G Man>ping 192.168.0.198

Pinging 192.168.0.198 with 32 bytes of data:

Reply from 192.168.0.198: bytes=32 time<1ms TTL=128
Reply from 192.168.0.198: bytes=32 time<1ms TTL=128
Reply from 192.168.0.198: bytes=32 time<1ms TTL=128
Reply from 192.168.0.198: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.0.198:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

E:\Documents and Settings\G Man>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

E:\Documents and Settings\G Man>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

E:\Documents and Settings\G Man>ping 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

E:\Documents and Settings\G Man>

Router: DIR-615
Firmware Version : 2.25, 2008/10/30

[JohnWill]

Some things you can try here, listed in the order you should try them.

1. For wireless connections, remove all the stored wireless profiles and search for networks. You'll have to enter the encryption key again, which is sometimes the issue for connection problems.
2. For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US.
3. For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference.
4. Update the network drivers (wired and wireless) on your computer to the latest available.
5. Update the firmware to the latest version available on the manufacturer's site.
6. Reset the router to factory defaults and reconfigure.

Many times these measures will resolve a lot of intermittent issues.

[Padishar]

Alright,

1- I uninstalled, and then reinstalled my wireless adapter, so that removed all the stored profiles.

2- The network is on Channel 1 right now and I'm in Canada. I would have to ask my landlord about changing the channel, though.

3- Same as above, the landlord has the router upstairs. I could try moving my computer across the room, but I don't know if that would be moving it farther away (no idea where router is upstairs). I usually have from Good to Very Good signal (70% reported by PS3). The other tenant that experiences this is on the opposite corner of the house, as well.

4- I have downloaded the newest D-Link (wireless) and Realtek (wired) drivers and will install them when I get home (at university).

5- You can only update the firmware on the router with a wired connection to it, right? I would have to ask the landlord about that too.

6- Same as above.

[JohnWill]

Well, if two of you are experiencing the same issues, I'd see if you can get him to change the channel, perhaps to channel 6 or 11.

First off, run Xirrus Wi-Fi Inspector and see what channels are in use in your area and what the relative signal strength of each is. You want the clearest channel.

[Padishar]

Well, I updated my wireless driver and all seems to be well (they should really get these drivers right the first time). There is only one other network in range, and it's also on Channel 1. I think this is the longest the internet has worked without breaking. Here's to hoping it stays that way haha.

Thanks for all your help.

But I'm still wondering why my roomate's computer and my PS3 were still not able to connect sometimes. Maybe this is still a problem, and my PC just had bigger problems.