[Callum_Dawson]

I know this question is one of the most common questions but this is my version of it;

I have an Internet Connection from Virgin Media (10mbps) that is powered by my Modem. The Moderm has 1 port and a wire coming out of it that conencts to my router. The Router (Belkin 54g) has 4 Ethernet ports and (according to the manufactorer) 36 wireless slots. Now, I have a Desktop (Windows Vista Home Premium) that is connected by an Ethernet cable. I have a Laptop (Windows Vista Home Basic) which is connected wireless. I have another laptop (Windows Vista Home Premium) which is also wireless. Finally, I have a small Home Server (Windows Server 2008) that is connected by an Ethernet Cable. Now, only my Home Server gets an Internet Connection. I have tried everything I can think of; Disconnecting the Server and re-booting everything, endlessly resetting the Router and the Router settings, new Ethernet cables etc.

Anybody know how I can get all computers an Internet connection?

[etaf]

sounds like the router is OK if you can get out to the internet on one of the PCs

lets start by looking at the other machine connected via a cable to the router (we can worry about wireless one we get all the cable connected machines working)

check firewalls as they may be bloking

post and IPCONFIG /ALL from the server and the pc thats connected by cable but not connects to internet
make sure you label which is which
also on th emachine which is connected by cable and not working also do the ping tests


------------------
Ipconfig on Vista
Vista does not handle permissions the same as XP.
Locate the command prompt short cut in your start menu. Right click it, choose run as administrator, then try the ipconfig.

If you want to always have the command prompt run with elevation
Right-click the command prompt icon, choose Properties
Select the Shortcut tab
Click on Advanced
Check Run as administrator

How To Open Command Prompt From Right Click Menu:
Just hold down your Shift key and right-click anywhere on your desktop, in a folder or on a folder to open Command Prompt. The current location of Command Prompt will depend from where you open it.

------------------------



Post back the results of all the test - clearly labeled which is which
its important to do all the ping tests

1) Ping the default gateway
2) ping google.com by the name
3) ping google using IP address

all details below


ipconfig /all

TWO Methods to do that - some people have problems with ONE----

ONE ---------------------------------
start
run
cmd
ipconfig /all

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

TWO -----------------------------------------------

Start, Run, CMD to open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.


NEXT lets see if you can get out onto the internet with both names and IP's - its possible the IP number you get back on the first test is different to the one I post {I'm in UK} so use the number you get instead of mine

------------------------------------------------
try ping the name and then the IP see below

start
run
cmd

C:\Documents and Settings\wayne>ping {the default gateway ipaddress you got above }


C:\Documents and Settings\wayne>ping google.com

Pinging google.com [64.233.187.99] with 32 bytes of data:

Reply from 64.233.187.99: bytes=32 time=120ms TTL=243
Reply from 64.233.187.99: bytes=32 time=107ms TTL=243
Reply from 64.233.187.99: bytes=32 time=102ms TTL=243
Reply from 64.233.187.99: bytes=32 time=101ms TTL=243

Ping statistics for 64.233.187.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 101ms, Maximum = 120ms, Average = 107ms

C:\Documents and Settings\wayne>ping 64.233.187.99

Pinging 64.233.187.99 with 32 bytes of data:

Reply from 64.233.187.99: bytes=32 time=116ms TTL=243
Reply from 64.233.187.99: bytes=32 time=113ms TTL=243
Reply from 64.233.187.99: bytes=32 time=113ms TTL=243
Reply from 64.233.187.99: bytes=32 time=111ms TTL=243

Ping statistics for 64.233.187.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 111ms, Maximum = 116ms, Average = 113ms

C:\Documents and Settings\wayne>

[warrior19]

If you can access the Belkin Router. Check Wireless settings then lokk for Wireless MAC Filtering. If the very first device you owned was the Winsows Server you/Virgin may have setup the MAC address for that and only allow that to connect. A qick and dirty test would be switch Wireless MAC filtering off and all 4 devices wired or wireless may work. The alternative is do IPCONFIG/ALL on the 3 that do not work to establish their MAC addresses. Look like 00-A0-EF-01-48-E3 and add each one manually to thge Wireless MAC Filter table in the Belkin Router.

If you dont have access to the router but do have Vigin telephone service call 150 or 151 and ask for broadband support to help you establish if it is a MAC address issue?

Good Luck!

[Callum_Dawson]

That's another problem, if I try accessing my routers settings it just re-directs to a bing search, it is the Default Gateway, right?

PS: I will post my ipconfig in a min.

[warrior19]

Yes Callum the usual default address on these devices is 192.168.0.1 or sometimes 192.168.1.1. Then it should prompt you to log on! Did you buy and install router yourself or is was it part of Virgin's free router offer? On the PC that works try to goto 192.168.1.1 or 192.168.1.0 and see if you can access? Make sure no proxy server settings in your web browser as this may redirect your attempts to log onto the router?

[Callum_Dawson]

Nope, it just goes onto a Bing search for both address'.

[warrior19]

Hi Callum, What is the model of the belkin 54G. On a label maybe underneath? F5D?????? usually. Also please do as ETAF asked above to help us understand?

[warrior19]

http://cache-www.belkin.com/support/...130_manual.pdf

Page 10 of this manual assuming you have the same one suggests the IP address to enter the Belkin setup is 192.168.2.254.

Try this in your web browser as before.

[warrior19]

Originally Posted by warrior19

If you can access the Belkin Router. Check Wireless settings then lokk for Wireless MAC Filtering. If the very first device you owned was the Winsows Server you/Virgin may have setup the MAC address for that and only allow that to connect. A qick and dirty test would be switch Wireless MAC filtering off and all 4 devices wired or wireless may work. The alternative is do IPCONFIG/ALL on the 3 that do not work to establish their MAC addresses. Look like 00-A0-EF-01-48-E3 and add each one manually to thge Wireless MAC Filter table in the Belkin Router.

If you dont have access to the router but do have Vigin telephone service call 150 or 151 and ask for broadband support to help you establish if it is a MAC address issue?

Good Luck!

Page 21 of the belkin manual I found cover the MAC address filtering that might be causing your issues as per my post above.

[Callum_Dawson]

Originally Posted by warrior19

http://cache-www.belkin.com/support/...130_manual.pdf

Page 10 of this manual assuming you have the same one suggests the IP address to enter the Belkin setup is 192.168.2.254.

Try this in your web browser as before.

Didn't work.

[warrior19]

Need model number of Belkin Router then.

On label underneath?

[etaf]

Callum_Dawson
you mayant to try following my post