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Wireless Trouble

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JohnWill's Avatar
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06-Oct-2009, 08:47 PM #16
I saw that, but I couldn't figure out what that really meant, which is why I went for a clarification.
TerryNet's Avatar
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06-Oct-2009, 09:35 PM #17
So, now that you're clarified , what does the exclamation in the BIOS mean? That the wireless adapter is dead?
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07-Oct-2009, 01:10 AM #18
this probably falls under the category of shaking the tree to see what falls out...

Control Panel/Add New Hardware. tell it the device is already installed, and Windows will hunt for it. If it comes up with nothing, scroll to the bottom of the list of installed hardware and click on whatever the wording is..."add new hardware," I think. A list will come up of choices, go to networking and after Windows hunts for drivers on your hard drive, select your Broadcomm wireless adapter. (It should be there if your wireless was working before.) If there's still no joy, I'd guess it's a hardware failure.
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07-Oct-2009, 02:11 AM #19
Ok guys. Here's some good news...it showed up unexpectedly again. It will probably go away again, but while it was there I updated the driver again and got all the possible info I could. Any thoughts?

The wireless decided to work unexpectedly. I took the time to update the driver. Here is what the properties (via the device manager) says:

GENERAL
Device type: Network adapters
Manufacturer: Broadcom
Location: PCI Slot 7 (PCI bus 3, device 0, function 0)

ADVANCED
802.11h+d: Loose 11h
Afterburner: Enabled
AP Compatibility Mode: Higher Performance
Association Roam Preference: Disabled
Band Preference: None
Bluetooth Collaboration: Disable
BSS PLCP Header: Auto (Short/Long)
Disable Bands: None
Fragmentation Threshold: 2346
Locally Administered MAC Address: Not Present
Location: United States
Minimum Power Consumption: Enabled
Mixed Cell Support: Disabled
Power Output: 100%
Power Save Mode: Disabled
Rate (802.11a): Best Rate
Rate (802.11b/g): Best Rate
Roam Tendency: Moderate
Roaming Decision: Default
RTS Threshold: 2347
SSID Autopromote: Disabled
VLAN Priority Support: Auto
WMM: Auto
WZC IBSS Channel Number: 11
XPress (TM) Technology: Enabled

DRIVER:
C:\windows\system32\bcmwlcoi.dll
C:\windows\system32/drivers/bcmwl5.sys

RESOURCES:
Memory Range: C5FFC000-C5FFFFFF
IRQ: 19
No conflicts

Here is what it says on System Information:
Name: Broadcom 802.11a/b/g WLAN
Adapter Type: Ethernet 802.3
Product Type: Broadcom 802.11a/b/g WLAN
Installed: Yes
PNP Device ID: PCI\VEN_14E4&DEV_4312&SUBSYS_1360103C%REV_01\4&14C5F9B7&0&0018
Last Reset: 10/6/2009
Index: 1
Service Name: BCM43XX
IP Address: 192.168.1.2
IP Subnet: 255.255.255.0
Default IP Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
DHCP Lease Expires: 10/7/2009
DHCP Lease Obtained: 10/6/2009
MAC Address: 00:14:A5:E7:5F:EF
Memory Address: 0xC5FFC000-0xC5FFFFFF
IRQ Channel: IRQ 19
Driver: C:\windows\system32/drivers/bcmwl5.sys

What do you think? Wireless driver failing or is there a solution to make it work for good? If not, should I just get a wireless usb dongle as it's no longer under warranty?
TerryNet's Avatar
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07-Oct-2009, 11:09 AM #20
HP has had (apparently motherboard) troubles that make the integrated wireless adapter disappear. Sometimes it comes and goes and sometimes it stays away forever.

My suggestion is to shop for a USB or ExpressCard or PCMCIA (depending on the type of slot you have) wireless adapter.
croftraider's Avatar
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07-Oct-2009, 08:20 PM #21
Alrighty. I bought a USB wireless adapter. This one: Netwgear WG111

I installed it via the CD (I put the CD in first then plugged in the USB wireless card when they requested I do so). I said not to use the Windows Zero Configuration to do so. It claims it's connected, but it's not as I can't access the internet wirelessly. Thoughts?
JohnWill's Avatar
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07-Oct-2009, 08:46 PM #22
Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Remember: Data you don't have at least two copies of is data you don't care about.

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TerryNet's Avatar
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07-Oct-2009, 08:58 PM #23
On the router make sure you don't have MAC Address filtering (or control or access) enabled, or add the USB adapter to the allowed list.
croftraider's Avatar
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12-Oct-2009, 05:22 PM #24
This took a minute, but here it is. The hiccup seems to come at "acquiring network address"

Windows IP Configuration
Host Name: your-0cdc4f5844
primary dns suffix: (empty)
node type: hybrid
ip routing enabled: no
wins proxy enabled: no

Ethernet adapter local area connection 2:
media state: media disconnected
description: nvidia nforce networking controller
physical address: 00-16-36-74-AE-F1

ethernet adapter wireless network connection 3:
connection-specific dns suffix: empty
description: netgear wg111v3 54mbps wirless usb 2.0 adapter
physical address: 00-22-3f-ea-31-e4
dhcp enabled: yes
autoconfiguration enabled: yes
autoconfiguration ip address: 169.254.44.61
subnet mask: 255.255.0.0
default gateway: 169.254.44.61
croftraider's Avatar
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12-Oct-2009, 05:22 PM #25
Where do I check for the Mac address filtering on the router and adding the usb to the allowed list?
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12-Oct-2009, 05:48 PM #26
Quote:
Originally Posted by croftraider View Post
Recently, I have been having trouble with my wireless internet. The problem is inside my computer as my roommate's computer connects fine and I've tried using my computer at friend's houses and other places with wireless connections and couldn't connect. The problem started about a month ago. Sometimes the computer would connect, sometimes it wouldn't.

Today, at someone's suggestion, I took Norton off. This disabled the firewall on my local internet but my local internet still won't connect with an ethernet cord and i'm still having problems with the wireless.

Also, the wireless card doesn't show up under Device Manager...unless I'm looking for it in the wrong spot. Under Network Adapters is 1394 Net Adapter #2 and NVIDIA nForce Networking Controller.

Is the wireless ccard dying/dead? If not, what's wrong and how can I fix it?

Computer: HP Pavilion dv9000
Wireless card: Broadcom 802.11 a/b/g WLAN

From System Information:
Name: Broadcome 802.11 a/b/g wLAN
Adapter Type: Not Available
Product Type: Broadcom 802.1 a/b/g WLAN
Installed: Yes
PNP Device ID: Not Available
Last Reset 10/5/2009
Index: 1
Service Name: BCM43XX
IP Address: Not Available
IP Subnet: Not Available
Default IP Gateway: Not Available
DHCP Enabled: Yes
DHCP Server: Not Available
DHCP Lease Expires: Not available
DHCP Lease Obtained: Not Available
MAC Address: Not Available

Under Software environments:
Name: BCM43XX
Description: Broadcom 802.11 Network Adapter
File: C:\windows\system32\drivers\crmw15.sys
Type: Kernel Driver
Started: No
Start Mode: Manual
State: Stopped
Status: Ok
Error Control: Normal
Accept Pause: No
Accept Stop: No

After typing ipconfig/all when ethernet cord was plugged in (though internet still wouldn't work):
Node: hybrid
IP Routing Enabled: No

Ethernet adapter
description: NVIDIA nForce Networking Controller
Physical Address: 00-16-36-74-AE-F1
DHCP Enabled: No
IP Address: 76.170.3.12
Subnet mask: 255.255.248.0
Default gateway: 76.170.0.1
DNS Servers: 76.170.3.12

I definitely welcome any help. Thanks!!!
Hi,
with reference to your query.
Please check the report log you pasted
Your Wireless Adapter is in manual mode and is in stopped
Started: No
Start Mode: Manual
State: Stopped
You might want to check !!!
croftraider's Avatar
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12-Oct-2009, 06:17 PM #27
Ok, how would I fix that, then?
TerryNet's Avatar
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12-Oct-2009, 06:26 PM #28
Quote:
Where do I check for the Mac address filtering on the router and adding the usb to the allowed list?
If you told us the brand and model of the router I missed it when I reviewed just now. Probably in the wireless or security or filtering section.

Also please do the following repairs ...

(From a JohnWill post)

TCP/IP stack repair options for use with Windows XP with SP2 or SP3.

Start, Run, CMD, OK to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.
croftraider's Avatar
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12-Oct-2009, 09:19 PM #29
Will do. Thank you. The router is a Rangemax Netgear Wireless router. the other router is an RCA router from time warner cable.
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Tags
broadcom, connection, internet, wireless, wlan

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