 | Junior Member with 5 posts. | | Join Date: Oct 2009 Experience: Beginner | | Connecting to a Wirless Router My Toshiba laptop was able to connect to wireless routers in the past and now it is unable to connect to any wireless routers. I have Belkin Router and my laptop informs me that the connectivity is limited, likewise at my girlfriend's house and when I try to open the web browser i get an "address not found" message.
I was able to connect to both of these wireless connections in the past without any problems and now I can't.
Please help. | | Moderator with 18,670 posts. | | Join Date: Oct 2003 Location: Surrey, UK Experience: Intermediate | | can you look in device manager
on XP
Start
control panel
system
hardware tab
device manager
whats listed under netwrok adapters
any ! ? or X
-----------
Theres also a switch for toshiba laptops wireless at the front - is this on
----------
check the firewall is not bloking, easiest is to switch it off
----------
post an ipconfig /all - as you cannot connect - you may have to use 2nd method and copy the file to the PC that works on internet - u
ipconfig /all
TWO Methods to do that - some people have problems with ONE----
ONE ---------------------------------
start
run
cmd
ipconfig /all
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
TWO -----------------------------------------------
Start, Run, CMD to open a DOS window and type:
IPCONFIG /ALL >C:\RESULT.TXT
Open C:\RESULT.TXT with Notepad and copy/paste the entire results here. | | Junior Member with 5 posts. | | Join Date: Oct 2009 Experience: Beginner | | I have Vista and after following your footsteps this is what I have under device manger:
Atheros AR5006EG Wireless Network Adapter
Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
----------------------------------------------------------
The switch on the front is on for wireless
----------------------------------------------------------
How would I turn off the firewall?
-----------------------------------------------------------
I follow the ipconfig/all...this is what i got
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Harold>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : BlingBling
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Atheros AR5006EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-1B-9E-00-16-6C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9d2f:b837:7ca7:d14c%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.119(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, October 12, 2009 9:47:17 AM
Lease Expires . . . . . . . . . . : Monday, October 19, 2009 9:47:14 AM
Default Gateway . . . . . . . . . : 192.168.1.2
DHCP Server . . . . . . . . . . . : 192.168.1.2
DNS Servers . . . . . . . . . . . : 192.168.1.2
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Etherne
t NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-16-D4-F6-63-D5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{11806CD2-111F-477D-AFB5-0FAB3FC3B
C84}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
------------------------------------------------------------
I took my laptop to work and I was able to get on the internet..not sure if i can at home yet but I will try....please let me know if anything looks out of sorts.
Thanks | | Moderator with 96,701 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience | | You're connected to a network, how about expanding that to do some pings.
Try these simple tests.
Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:
In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key: NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.
Do NOT include the <> either, they're just to identify the values for substitution. IPCONFIG /ALL
PING <computer_IP_address>
PING <default_gateway_address>
PING <dns_servers>
PING 74.125.45.100
PING yahoo.com
Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here. <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address) <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above. <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.
If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
__________________ Remember: Data you don't have at least two copies of is data you don't care about. Microsoft MVP - User Desktop Experience | | Junior Member with 5 posts. | | Join Date: Oct 2009 Experience: Beginner | | John,
I will be trying to connect to my router at home in a few hours anything I need to know other than just plugging in?
I followed your steps and
This is what I got;
-----------------------------------------------------------
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Harold>PING 192.168.1.119
Pinging 192.168.1.119 with 32 bytes of data:
Reply from 192.168.1.119: bytes=32 time<1ms TTL=128
Reply from 192.168.1.119: bytes=32 time<1ms TTL=128
Reply from 192.168.1.119: bytes=32 time<1ms TTL=128
Reply from 192.168.1.119: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.119:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Users\Harold>PING 192.168.1.2
Pinging 192.168.1.2 with 32 bytes of data:
Reply from 192.168.1.2: bytes=32 time=8ms TTL=64
Reply from 192.168.1.2: bytes=32 time=2ms TTL=64
Reply from 192.168.1.2: bytes=32 time=2ms TTL=64
Reply from 192.168.1.2: bytes=32 time=3ms TTL=64
Ping statistics for 192.168.1.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 8ms, Average = 3ms
C:\Users\Harold>PING 192.168.1.2
Pinging 192.168.1.2 with 32 bytes of data:
Reply from 192.168.1.2: bytes=32 time=2ms TTL=64
Reply from 192.168.1.2: bytes=32 time=1ms TTL=64
Reply from 192.168.1.2: bytes=32 time=1ms TTL=64
Reply from 192.168.1.2: bytes=32 time=2ms TTL=64
Ping statistics for 192.168.1.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
C:\Users\Harold>PING 74.125.45.100
Pinging 74.125.45.100 with 32 bytes of data:
Reply from 74.125.45.100: bytes=32 time=101ms TTL=53
Reply from 74.125.45.100: bytes=32 time=102ms TTL=53
Reply from 74.125.45.100: bytes=32 time=85ms TTL=53
Reply from 74.125.45.100: bytes=32 time=88ms TTL=53
Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 85ms, Maximum = 102ms, Average = 94ms
C:\Users\Harold>PING yahoo.com
Pinging yahoo.com [209.191.93.53] with 32 bytes of data:
Reply from 209.191.93.53: bytes=32 time=65ms TTL=54
Reply from 209.191.93.53: bytes=32 time=59ms TTL=54
Reply from 209.191.93.53: bytes=32 time=61ms TTL=54
Reply from 209.191.93.53: bytes=32 time=60ms TTL=54
Ping statistics for 209.191.93.53:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 59ms, Maximum = 65ms, Average = 61ms
------------------------------------------------------------- | | Moderator with 96,701 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience | | You have a good connection, what's the issue? | | Junior Member with 5 posts. | | Join Date: Oct 2009 Experience: Beginner | | I have a Belkin Router and my Network and sharing center report that everything is working fine and i have internet connections (wired and wireless) I can open up a web browser too.
Now as soon as I unplug all the connections are lost.
Secondly other laptops cannot see the wireless connection on their devices.
I'm not sure what is wrong.
Please help | | Senior Member with 237 posts. | | Join Date: Mar 2007 Experience: Advanced | | since wireless is your issue, we really need you to do all the tests while you are wireless, only plug in and get online to come here and post the results | |
Smart Search
| Find your solution! | |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | | |  WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
| You Are Using: |
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 06:20 AM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd. | |
|